Ricky Castro

Experienced Operations and Production Manager with 20+ years of leadership in screen printing, digital printing, manufacturing operations, workflow optimization, employee development, and process improvement. Proven ability to lead teams, improve production efficiency, reduce downtime, implement SOPs, and maintain quality standards in fast-paced environments.

Production Manager at Hole In The Roof Marketing (2025-09 – Present)

• Oversaw daily production operations ensuring adherence to quality standards and timelines.
• Implemented process improvements that enhanced workflow efficiency and reduced downtime.
• Managed inventory systems to optimize material usage and reduce waste.
• Trained and mentored team members on screen printing techniques and operational procedures.
• Reviewed maintenance and repair problems to determine proper resolutions.

Consultant for Production Manager at Riptide Printing Company (2024-09 – 2024-02)

• Managed production schedules for production employees.
• Created SOPs and operational procedures.
• Assisted with PM machines and equipment repairs.
• Helped with production operations when needed.
• Implemented continuous improvements to current processes.

Owner / Operations Consultant at GSP Consulting (2020-03 – Present)

• Audited companies for process inefficiencies, workflow issues, and employee training needs.
• Developed workflow plans and process improvement strategies.
• Created employee training programs and hands-on coaching initiatives.
• Managed day-to-day business operations and client relationships.
• Negotiated vendor contracts to reduce overall operational costs.
• Implemented project management tools and operational improvements.

Consultant for Operations Manager at Pro-Am Team Sports (2024-01 – 2024-08)

• Managed daily operations across production, warehouse, and sales workflows.
• Trained managers in Lean, Agile, and Six Sigma methodologies.
• Created production metrics and barcode workflow systems.
• Improved employee engagement and hiring processes.
• Led operational improvements to increase efficiency.

Technical Engineer at Jetline (2018-03 – 2020-01)

• Performed installations, testing, repairs, and technical service work.
• Troubleshot complex technical issues and improved system performance.
• Developed technical documentation and training guides.
• Reduced production downtime through proactive testing procedures.
• Provided technical support and employee training.

Production Manager at C&W; Screen Printing (2015-02 – 2018-01)

• Managed a team of employees in screen printing and digital production.
• Created employee policies and attendance procedures.
• Implemented cross-training programs and production schedules.
• Oversaw equipment maintenance and supply ordering.
• Developed advanced printing and operational techniques.

Research/Development Manager - Management Trainer at CC Creations (2013-02 – 2015-01)

• Developed new retail products using advanced ink systems.
• Created SOPs and job descriptions for multiple production departments.
• Trained managers and employees in production best practices.
• Collaborated with leadership teams to improve Lean production processes.
• Oversaw heat press, sublimation, and equipment purchasing operations.

Pre-Press Supervisor at SLD Group / Adidas Group (2011-02 – 2013-01)

• Directed pre-press department operations and supervised a team of associates.
• Managed imaging, reclaim, coating, and screen room operations.
• Coordinated production schedules during high-volume production periods.
• Maintained quality control and production efficiency standards.

Production Manager at Pink Armadillo (2009-01 – 2011-01)

• Managed all print production and pre-press operations.
• Collaborated with art departments to improve production processes.
• Implemented quality control and workflow improvements.
• Managed multiple projects while meeting deadlines and budget requirements.
• Reviewed maintenance and repair concerns to determine solutions.

Bachelor's Degree in Kinesiology – Texas State University