Nelson Serrano

Business Continuity

Talent

Birmingham, JeffersonMember since November 7, 2023

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About

Talented, passionate, self-motivated, team oriented, agile leader with strong analytical and problem-solving skills. Specialized in Business Continuity and Disaster Recovery with more than 12 years of experience in different roles of organizational resilience. Financial background with a focus on streamlining processes for efficiency and automation.

Native knowledge of Spanish.

Experience

PNC Bank, Remote October 2021 - Present

Business Continuity Lead – AMG/SST DR Consultant - Disaster Recovery Team

Business Continuity Consultant managing Asset Management and Shared Services Technology Groups

Headed the development of Business Continuity and Disaster Recovery plans; oversaw testing, emergency response, and recovery. Informed in the selection of operating strategies for the continuation of the business within a recovery time objective (RTO).
Led business recovery, crisis management, emergency management, contingency planning, and disaster-preparedness planning.
Conducted, communicated, and maintained business continuity lifecycle planning and business impact analysis. Identified and quantified the potential impact of disruptions and disaster scenarios.
Interfaced with LOB committee/executive to report on the compliance of business continuity processes, readiness, events, and exercise results. Led relationships with audit and government regulators on business continuity issues.
Oversaw high-profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Developed and delivered the training on business continuity.
Assessed and effectively managed risks associated with business objectives and activities to ensure they adhere to and support Enterprise Risk Management Framework.
Experience with of Tableau, and Dashboarding tools.