Nicole Brooks

Strategic and accomplished business leader with 20 years of experience spanning management, project execution, quality enhancement, and social services. Armed with a Bachelor of Science in Management, PMP certification from the PMI Institute, and a Six Sigma Yellow Belt, I bring expert-level proficiency in business operations and organizational leadership. My career reflects a consistent drive for results, innovation, and cross-functional excellence.

Professional Summary • Project Management Professional (PMP) Certification • Lean Six Sigma Yellow Belt Certification (Change Healthcare) • Facilitation (In-Person and Virtual) and Training Development • Receivable and Payable Account Management • Marketing and Business Development • Customer Service, Call Center, and Member Outreach.

• Proficient in Business Industry Information Systems • Public Policy and Procedure Implementation and Interpretation • Database and Query Management • Active Georgia Real Estate Agent, Virtual Properties Realty.Net

Bachelor Degree in Management, Six Sigma Yellow Belt, HCVP-Housing Program Specialist Certification, HCVP-Occupancy Specialist Certification, Georgia Real Estate License, Pre and Post Housing Counseling Specialist Certificate, Property Management Specialist Certificate, Real Estate Contracts, Prospecting, Customer Relationship Management (CRM) CINC Platform, Fraud, Waste, and Abuse (FWA) Compliance Training, HIPAA and HITECH Privacy Training, Medicare Parts C and D General Compliance, Ethics, and Security Awareness Training.