Norma Brown

Seasoned Senior Project Manager and Program Manager with over 20 years of experience driving strategic enterprise-wide initiatives across hospitality, insurance, financial services, telecom, and consulting. Demonstrated success in leading transformation programs, operational excellence, and continuous improvement initiatives in global settings. Expert in Agile, Scrum, Waterfall, and hybrid methodologies.

Skilled in program governance, risk mitigation, stakeholder engagement, and translating business strategies into actionable delivery roadmaps. Proven track record of operating at a Program Director level—leading large-scale portfolios, managing cross-functional global teams, and delivering strategic outcomes across complex enterprise environments.

I have extensive experience in program and project management experience in managing complex technology, data, and business initiatives across financial, telecommunications and hospitality industries. Programs include platform migration, new product development and new technology utilizing AI. I've managed programs up to $50 million and 150 resources. I have excellent skills in bridging Strategy to Execution, Leadership presence, governance, clear communication and being proactive.

PMP – Project Management Professional

Certified Scrum Master (CSM)

SAFe 4.0 – Scaled Agile Framework

IBM Systems Engineering

BS Managing Information Systems

Six Sigma Green Belt