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Nicole Defenbaugh

Nicole Defenbaugh

Healthcare Communication Educator and Conflict Consultant

Talent
St. LouisMember since August 29, 2026
ProfessorConflict managementPersuasionPublic SpeakingNonverbal CommunicationDiversity and Intercultural CommunicationInterpersonal CommunicationMicrosoft 365 SuiteLearning Management Systems
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ProfessorConflict managementPersuasionPublic SpeakingNonverbal Communication

About

Accomplished healthcare communication professional with a Ph.D. in Health Communication Studies and 13 years of experience in healthcare settings (e.g., Clinical Communication Specialist). Proven expertise in patient advocacy, organizational communication, conflict resolution, giving and receiving feedback, and stakeholder engagement. Skilled at translating complex healthcare issues into clear, empathetic communication that improves patient experiences and supports institutional goals.

Seeking to leverage extensive communication background and healthcare knowledge to resolve patient concerns and strengthen patient relations at Parkland Health.

Experience

Professor - University of Health Sciences & Pharmacy

(2023-01)

Communication Consultant - St. Luke's University Health Network

(2021-01)

Associate Professor - Weber State University

(2021-01 - 2023-12)

Clinical Comm Specialist - St. Luke's University Health Network

(2019-01 - 2021-12)

Associate Professor - Lewis Katz School of Medicine at Temple University

(2019-01 - 2021-12)

Adjunct Professor - Lehigh University

(2019-01 - 2020-12)

Dir. of Adv. Care Planning - Lehigh Valley Health Network

(2016-01 - 2018-12)

Director of Education - Lehigh Valley Health Network

(2013-01 - 2018-12)

Associate Professor - USF Health Morsani College of Medicine

(2013-01 - 2018-12)

Adjunct Professor - Winona State University

(2016-01 - 2016-12)

Associate Professor - Bloomsburg University

(2007-01 - 2012-12)

Graduate Teaching Assis. - Southern Illinois University

(2003-01 - 2007-12)

Instructor - Junior Statesmen Foundation

(2002-06 - 2003-08)

Full-Time Instructor - Winona State University

(2001-01 - 2003-12)

Graduate Teaching Assis. - Northern Illinois University

(1999-01 - 2000-12)

Education

Ph.D. - Communication Studies - Southern Illinois University

M.A. - Communication Studies - Northern Illinois University

B.A. - Communication and Journalism - University of Wisconsin – Eau Claire

Reviews

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