Nicole Franklin

Versatile Registered Nurse with extensive experience in clinical nursing, telehealth, and aesthetic medicine. Skilled in patient education, virtual consultations, and care coordination. Combines strong clinical judgment with business and leadership experience as Founder and RN Injector at a growing medical spa. Adept at using telecommunication platforms and EHR systems to deliver high-quality care, manage patient relationships, and improve outcomes in both medical and aesthetic settings.

RN per Diem / Telehealth Support - ShiftKey

(2022-03)

• Supported telehealth and inpatient units through remote monitoring and nurse triage support.
• Performed virtual chart reviews, medication follow-ups, and care coordination.
• Collaborated with physicians to adjust treatment plans using digital health platforms.

Founder & RN Injector - Dandeelion Beauty Med Spa - Chickasha, OK

(2023-06)

• Provide patient consultations in person and via telehealth for medical-grade aesthetic treatments including Botox, dermal fillers, and IV hydration.
• Educate clients remotely about post-procedure care, skincare routines, and treatment options.
• Coordinate with the Medical Director and team to ensure safe, compliant procedures and high-quality care.
• Manage client records, scheduling, and follow-ups through digital systems and virtual communication tools.
• Oversee operations, marketing, and patient engagement strategies to promote wellness and self-care.

Per Diem RN - ShiftMed - Saint Anthony's Hospital

(2023-02)

• Provided high-quality nursing care to patients in various healthcare settings, including hospitals, clinics, and long-term care facilities
• Assessed patient conditions and implemented appropriate nursing interventions to ensure optimal health outcomes
• Administered medications and treatments as prescribed by physicians, closely monitoring patient responses and adjusting care plans accordingly
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs
• Managed multiple complex cases simultaneously while maintaining attention to detail and accuracy in documentation
• Responded effectively to emergency situations, demonstrating quick thinking and prioritization of critical tasks
• Utilized advanced clinical skills such as wound dressing changes, IV therapy administration, and tracheostomy care
• Maintained a safe environment for patients by adhering to infection control protocols and promoting proper hygiene practices

RN Care Manager - Lawton Indian Hospital - Lawton, OK

(2022-12 - 2025-03)

• Prior authorizations
• Claim decision appeals
• Sooner care referrals
• Denial appeals
• Conducted thorough assessments of patient conditions and needs, identifying potential barriers to recovery and developing strategies for intervention
• Monitored patient progress through regular follow-up visits, adjusting care plans as needed based on changes in condition or goals
• Liaised between healthcare providers, insurance companies, and community resources to facilitate seamless transitions in care settings
• Closely monitored utilization of healthcare resources to ensure cost-effective delivery of services while maintaining quality standards
• Demonstrated proficiency in electronic health record systems (EHR), accurately documenting patient information and updating records as necessary
• Earned recognition for consistently meeting or exceeding performance metrics related to patient outcomes, satisfaction levels, and cost containment measures
• Collaborated with insurance companies to obtain prior authorizations for necessary treatments or procedures ensuring timely access to care
• Mentored new case managers providing guidance on best practices within the organization's policies
• Implemented evidence-based practices in care coordination, resulting in improved patient outcomes and reduced hospital readmission rates

RN Home Health - Elara Home Health - Chickasha, OK

(2023-07 - 2024-08)

• Provided skilled nursing care to patients in their homes, ensuring their safety, comfort, and well-being
• Assessed patient conditions and developed individualized care plans based on medical history, current needs, and physician recommendations
• Collaborated with interdisciplinary healthcare team members including physicians, physical therapists, occupational therapists to ensure comprehensive patient care
• Demonstrated proficiency in using electronic medical records (EMR) systems for accurate documentation of patient assessments, treatments provided, and communication with other healthcare professionals
• Served as a liaison between patients/families and healthcare providers to facilitate effective communication regarding treatment plans, progress updates, and discharge planning
• Provided emotional support, counseling, and education to patients coping with chronic illnesses, pain management issues, end-of-life care decisions
• Demonstrated excellent time-management skills by efficiently prioritizing tasks, assigning appropriate levels of urgency, resolving conflicts, and meeting deadlines
• Educated patients and their families on disease management techniques, medication regimens, self-care practices, and preventive measures

RN – Medical-Surgical Unit - Anadarko Hospital - Anadarko, OK

(2023-02 - 2024-04)

• Delivered comprehensive nursing care to adult med-surg patients with diverse acute and chronic conditions.
• Administered medications, monitored vital signs, and performed wound care and IV therapy per provider orders.
• Collaborated with physicians and interdisciplinary teams to implement individualized care plans.
• Provided patient and family education on discharge care and health management.
• Maintained accurate and timely documentation using EHR systems.

RN Weekend Director of Nursing - Anadarko Nursing & Rehab - Anadarko, OK

(2022-12 - 2024-03)

• Supervised weekend nursing operations and maintained compliance with clinical standards.
• Provided virtual updates to families and documentation through EMR systems.
• Managed care teams and ensured effective patient transitions

Bachelor's degree - Health Science - University of Oklahoma-Health Sciences Center (2021-08 - 2022-05)

Associate of Science - Cameron University (2019-08 - 2021-05)