Nik Nichols

Experienced Office Manager skilled in administration, operations, and team coordination. Adept at streamlining workflows, managing budgets, and ensuring policy compliance. Strong background in scheduling, record-keeping, and customer service.

Office Manager at Bronzeville Orthodontics (2021-01 – Present)

• Managed daily office operations, ensuring efficiency and smooth workflow for a busy orthodontic practice.
• Assisted in budget management, expense tracking, and financial reporting to ensure cost-effective operations.
• Trained and mentored new administrative staff, promoting growth and improving team performance.
• Supported HR functions by assisting with employee onboarding, payroll processing, and maintaining staff records.
• Assisted with marketing and community outreach initiatives to boost patient acquisition and retention.
• Troubleshot and resolved office equipment issues promptly, minimizing disruptions in daily operations.

Clinical Lead at Griffin Orthodontics - Ivory Dental Specialists (2019-01 – 2021-12)

• Coached clinical team members, provided constructive feedback, and assisted with new employee training.
• Created flexibility for emergency patients and manage daily patient flow.
• Handled patient and parent inquiries and correspondence professionally and empathetically.

High School – PERCY L. JULIAN (2007-01 – 2011-12)

Community College – PRAIRIE STATE COLLEGE (2021-01)