Nikki Smith

Highly motivated and detail-oriented Biology student at Broward College with verified leadership experience in fast-paced operational environments. Leveraging strong interpersonal frameworks and behavioral communication tools to transition into a clinical track. Seeking to secure clinical employment opportunities and scholarships within the Memorial Healthcare System to contribute to dedicated patient care and support pre-medical milestones toward a career in dermatology.

Shift Lead / Supervisor - STARBUCKS (Licensed Retail Location) - Hollywood, FL

(2025-11)

• Sustain end-to-end store health, product quality, and operational standard compliance during high-volume dayparts.
• Successfully completed standard "LS Leader" and Shift Supervisor training modules, focusing on resource management, operational sustainability, and floor supervision.
• Utilize evidence-based interpersonal effectiveness frameworks (including DBT FAST, GIVE, and Wise Mind skills) to navigate team dynamics, manage workspace boundaries, and ensure a collaborative retail ecosystem.
• Bridged collaboration gaps between "Morning" and "Night" team deployments by standardizing restock logs, store prep expectations, and collective accountability models.

Associate of Arts - Biology (Pre-Medical Track) - BROWARD COLLEGE (2028)