Noemí Dass

Dental Hygiene student with over 2 years of experience in customer service, sales, and quality control within the trucking insurance industry. Additionally, hands-on experience in dental office support including sterilization and chairside assistance. Dynamic and solution-oriented professional with strong interpersonal skills in both English and Spanish. Highly organized, adaptable, and committed to providing excellent client support.

WORK EXPERIENCE

• Santa Rosa Dental Office - Prosthodontics

5·

Santa Ana, CA, USA — 2024 (4 months)

• Prepared treatment rooms for dental procedures.
• Sterilized dental instruments following health and safety protocols.
• Assisted with basic chairside dental procedures.
• Maintained a clean and organized clinical environment.
• Produ Insurance - Customer Service & Quality Control La Habra, CA, USA — 2023 - Present
• Responsible for client support, policy follow-up, and claims management.- Oversight of quality control in administrative processes and phone interactions.
• Assisted in sales and policy renewals for trucker insurance.
• Managed digital records and legal documentation.
• Mercedes-Benz of Beverly Hills - Customer Service /

Loaner Department

Beverly Hills, CA, USA — 2022 - 2023

• Coordinated the loaner car department.
• Provided VIP customer service and conflict resolution.
• Managed temporary vehicle contracts and customer documentation.
• Left position due to long commute.
• Various Restaurants - Cashier / Waitress

California, USA — Various Dates

• Provided high-quality customer service in fast-paced environments.
• Handled cash register operations and food service.
• Resolved customer concerns effectively under pressure.
• Maintained a positive image of the business in all interactions.

Dental Hygiene student with over 2 years of experience in customer service, sales, and quality control within the trucking insurance industry. Additionally, hands-on experience in dental office support including sterilization and chairside assistance. Dynamic and solution-oriented professional with strong interpersonal skills in both English and Spanish. Highly organized, adaptable, and committed to providing excellent client support.

WORK EXPERIENCE

• Santa Rosa Dental Office - Prosthodontics

5·

Santa Ana, CA, USA — 2024 (4 months)

• Prepared treatment rooms for dental procedures.
• Sterilized dental instruments following health and safety protocols.
• Assisted with basic chairside dental procedures.
• Maintained a clean and organized clinical environment.
• Produ Insurance - Customer Service & Quality Control La Habra, CA, USA — 2023 - Present
• Responsible for client support, policy follow-up, and claims management.- Oversight of quality control in administrative processes and phone interactions.
• Assisted in sales and policy renewals for trucker insurance.
• Managed digital records and legal documentation.
• Mercedes-Benz of Beverly Hills - Customer Service /

Loaner Department

Beverly Hills, CA, USA — 2022 - 2023

• Coordinated the loaner car department.
• Provided VIP customer service and conflict resolution.
• Managed temporary vehicle contracts and customer documentation.
• Left position due to long commute.
• Various Restaurants - Cashier / Waitress

California, USA — Various Dates

• Provided high-quality customer service in fast-paced environments.
• Handled cash register operations and food service.
• Resolved customer concerns effectively under pressure.
• Maintained a positive image of the business in all interactions.

Cypress College — In Progress: Dental Hygiene Program

Cypress, CA, USA — [Expected Graduation Date]

CERTIFICATIONS

• Property and Casualty Insurance License — Agent#4341460
• CPR Certification
• AED Certification