Noemí Dass
Customer service
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About
Dental Hygiene student with over 2 years of experience in customer service, sales, and quality control within the trucking insurance industry. Additionally, hands-on experience in dental office support including sterilization and chairside assistance. Dynamic and solution-oriented professional with strong interpersonal skills in both English and Spanish. Highly organized, adaptable, and committed to providing excellent client support.
WORK EXPERIENCE
- Santa Rosa Dental Office - Prosthodontics
5·
Santa Ana, CA, USA — 2024 (4 months)
- Prepared treatment rooms for dental procedures.
- Sterilized dental instruments following health and safety protocols.
- Assisted with basic chairside dental procedures.
- Maintained a clean and organized clinical environment.
- Produ Insurance - Customer Service & Quality Control La Habra, CA, USA — 2023 - Present
- Responsible for client support, policy follow-up, and claims management.- Oversight of quality control in administrative processes and phone interactions.
- Assisted in sales and policy renewals for trucker insurance.
- Managed digital records and legal documentation.
- Mercedes-Benz of Beverly Hills - Customer Service /
Loaner Department
Beverly Hills, CA, USA — 2022 - 2023
- Coordinated the loaner car department.
- Provided VIP customer service and conflict resolution.
- Managed temporary vehicle contracts and customer documentation.
- Left position due to long commute.
- Various Restaurants - Cashier / Waitress
California, USA — Various Dates
- Provided high-quality customer service in fast-paced environments.
- Handled cash register operations and food service.
- Resolved customer concerns effectively under pressure.
- Maintained a positive image of the business in all interactions.
Experience
Dental Hygiene student with over 2 years of experience in customer service, sales, and quality control within the trucking insurance industry. Additionally, hands-on experience in dental office support including sterilization and chairside assistance. Dynamic and solution-oriented professional with strong interpersonal skills in both English and Spanish. Highly organized, adaptable, and committed to providing excellent client support.
WORK EXPERIENCE
- Santa Rosa Dental Office - Prosthodontics
5·
Santa Ana, CA, USA — 2024 (4 months)
- Prepared treatment rooms for dental procedures.
- Sterilized dental instruments following health and safety protocols.
- Assisted with basic chairside dental procedures.
- Maintained a clean and organized clinical environment.
- Produ Insurance - Customer Service & Quality Control La Habra, CA, USA — 2023 - Present
- Responsible for client support, policy follow-up, and claims management.- Oversight of quality control in administrative processes and phone interactions.
- Assisted in sales and policy renewals for trucker insurance.
- Managed digital records and legal documentation.
- Mercedes-Benz of Beverly Hills - Customer Service /
Loaner Department
Beverly Hills, CA, USA — 2022 - 2023
- Coordinated the loaner car department.
- Provided VIP customer service and conflict resolution.
- Managed temporary vehicle contracts and customer documentation.
- Left position due to long commute.
- Various Restaurants - Cashier / Waitress
California, USA — Various Dates
- Provided high-quality customer service in fast-paced environments.
- Handled cash register operations and food service.
- Resolved customer concerns effectively under pressure.
- Maintained a positive image of the business in all interactions.
Education
Cypress College — In Progress: Dental Hygiene Program
Cypress, CA, USA — [Expected Graduation Date]
CERTIFICATIONS
- Property and Casualty Insurance License — Agent#4341460
- CPR Certification
- AED Certification
