Nohemi Esqueda

Certified Medical Assistant (CMA) with experience in specialized surgical settings and family practice. Skilled in-patient care, phlebotomy, injections, and electronic medical records (Athena, Epic, NextGen), with additional strength in front-desk operations. Recognized for attention to detail and compassionate, high-quality care.

Medical Assistant / Patient Care Coordinator - UNT health Dermatology Clinic - Fort Worth, Tx

(2026-08)

• Managed high-volume patient scheduling while maintaining excellent patient satisfaction and efficient provider workflow.
• Reduced authorization turnaround times through proactive insurance follow-up and accurate documentation.
• Coordinated referrals and specialty care services, helping ensure continuity of patient care.
• Supported dermatology providers during outpatient procedures while maintaining compliance with clinic protocols and patient safety standards.

Sales Floor Supervisor (Management) - Penney’s (JCP) - Hurst, Tx

(2025-07 - 2026-08)

• Provide strong, steady floor leadership by directing daily work, prioritizing tasks, and ensuring smooth coverage during peak traffic.
• Coach and motivate associates through clear communication, real-time feedback, and on-the-spot training to improve selling behaviors and customer service.
• Deliver a customer-driven shopping experience by resolving escalations quickly, supporting returns/exchanges, and ensuring issues are handled with professionalism and care.
• Hold self and team accountable to store standards by monitoring performance, following policies, and leading by example with dependable attendance and follow-through.
• Use critical thinking to make quick, informed decisions on the sales floor, balancing customer needs, staffing, and operational priorities.
• Drive sales and merchandising execution by maintaining visual standards, replenishing and recovering product, and ensuring promotional signing is accurate and timely.
• Support loss prevention and cash-handling standards by monitoring the floor, reporting concerns, and reinforcing safe, policy-compliant practices.

Certified Medical Assistant (CMA) - Metroplex Medical Centre - Dallas, TX

(2024-05 - 2024-07)

• Administered injections and vaccines to children and adults in a family practice and pediatric clinic.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted with Pap smears and minor in-office procedures.
• Sanitized, restored, and organized exam rooms and medical equipment.

Lead Front Desk and Back Medical Assistant - NRCMA GameDay Men's Health - Grapevine, TX

(2024-01 - 2024-04)

• Served as Lead Lab Tech and Phlebotomist; administered TRT and vitamin injections.
• Supported nurse practitioner with minor in-office procedures.
• Collected client medical history, medications, symptoms, and allergies.
• Managed medical records by filing, organizing, and scanning documents.
• Managed front desk operations including phone calls and appointment scheduling.
• Assisted providers with minor surgeries by preparing operating rooms and sterilizing instruments.

Certified Medical Assistant (CMA) - Baylor All Saints Medical Center - Fort Worth, TX

(2023-02 - 2023-10)

• Performed venipuncture and assisted in laboratory procedures, ensuring accurate specimen collection and processing for diagnostic testing.

Medical Assistant - Head & Neck Oncologic, Reconstructive & Skull Base - Fort Worth, TX

(2019-08 - 2022-12)

• Took vitals, prepared patients for exams, and documented EMR records.
• Provided wound care, removed sutures, staples, and drains post-op.
• Built strong patient relationships through clear, respectful communication that reinforced the clinic’s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Educated patients on post-procedure care and follow-up instructions.

Medical Assisting - The College of Health Care Professions (2019-10)

High School Diploma - Southwest High School (2016-05)