Norma Resendiz

Detail-oriented and organized Property Manager with extensive experience managing diverse multifamily property portfolios. Skilled in overseeing daily operations, enhancing resident satisfaction and retention, coordinating maintenance and leasing activities, and managing property financial performance. Proven ability to streamline operations, build strong relationships with residents and vendors, and collaborate effectively with cross-functional teams.

Adaptable, results-driven professional committed to maximizing property performance and delivering exceptional customer service.

Property Manager at The Tipton Group (2026-04 – 2026-07)

• Supervised property operations, ensuring compliance with regulations and company standards.
• Coordinated maintenance schedules, managed tenant communications, and oversaw lease agreements and renewals to maximize occupancy.
• Prepared annual operating budgets, monitored expenses, and implemented cost-saving measures to improve financial performance while maintaining high tenant satisfaction.

Property Manager at Silverstone Management (2022-10 – 2026-04)

• Managed day-to-day operations of multiple properties, overseeing maintenance, tenant relations, leasing, and regulatory compliance.
• Collaborated with regional management and property owners, implemented strategies to improve property performance, increased occupancy through marketing and lease renewal initiatives, and enhanced tenant satisfaction through community engagement and responsive service.

Credentialing Coordinator at University of Texas Health Science Center (2022-05 – 2022-10)

• Coordinated physician credentialing and recredentialing by verifying licenses, certifications, and provider qualifications.
• Maintained accurate records, submitted applications to insurance payers, monitored compliance deadlines, and ensured timely credentialing approvals.

Assistant Manager at Greystone Property Management (2021-12 – 2022-03)

Property Manager at Erin Meadows LLC (2019-03 – 2021-12)

Property Manager at Highland Commercial Prop. (2011-10 – 2019-03)

Receptionist at Guadalupe Lumber (2010-04 – 2011-08)

Sales Associate Specialist at Wal Mart Supercenter (2004-03 – 2009-09)

– Palo Alto College