Nube Gomez

Business Administration professional with an Associate of Applied Science degree and several years of administrative, management, customer service, and healthcare experience. Currently pursuing a Bachelor’s degree at William Paterson University with an interest in Human Resources and Business Administration. Experienced in employee training, scheduling, department management, onboarding, confidential records, inventory management, sales performance, meetings, documentation, and customer relations.

Strong organizational, communication, leadership, and problem-solving skills with the ability to manage multiple priorities in fast-paced environments. Seeking an entry-level Human Resources, Administrative, or Business Operations position where I can apply my education and professional experience while continuing to grow within an organization.

Medical Assistant / Administrative Support at Zufall Health Center (2018-03 – Present)

Provide administrative and operational support in a fast-paced professional healthcare environment while managing multiple priorities and deadlines.

• Train and onboard new staff members on office procedures, workflow processes, documentation, and organizational expectations.
• Maintain confidential information while following strict privacy and compliance requirements.
• Coordinate communication among patients, providers, pharmacies, laboratories, and internal departments to ensure timely and accurate information exchange.
• Manage scheduling, registration, documentation, records maintenance, and other administrative office functions.
• Maintain accurate electronic records and documentation using Epic EMR and patient portal systems.
• Support quality assurance initiatives and organizational compliance requirements.
• Assist with reporting, data entry, record maintenance, and administrative projects.
• Provide professional customer service and resolve questions and concerns in a high-volume environment.
• Collaborate with multidisciplinary teams to support efficient office operations and positive workplace experiences.

Cosmetic Manager at Walgreens (2016 – 2018)

Managed the daily operations of the cosmetics department, ensuring products, displays, inventory, and customer service standards were maintained.

• Created and managed employee schedules to ensure appropriate department coverage and efficient daily operations.
• Supervised and trained team members on department procedures, products, customer service, and operational expectations.
• Monitored department sales and performance to identify opportunities for improvement and support sales goals.
• Participated in team and management meetings and communicated department updates, goals, and operational needs.
• Managed inventory, including organizing products, monitoring stock levels, and maintaining an organized sales floor.
• Organized and maintained product displays to ensure products were properly presented and available to customers.
• Changed and updated product prices and ensured pricing information was accurate.
• Supported team members with daily questions, responsibilities, and customer service needs.
• Maintained an organized and professional department while balancing staffing, sales, inventory, and customer service responsibilities.

Medical Assistant at S&A Pediatrics / Medical Laser / Weight Loss Center (2014-06 – 2015-02)

• Provided administrative and operational support to physicians and clinical staff.
• Managed patient check-in, appointment scheduling, chart preparation, and records maintenance.
• Maintained accurate and organized documentation while supporting daily office workflow.
• Communicated professionally with patients and staff and assisted with customer service needs.
• Supported multiple administrative responsibilities while maintaining accuracy and confidentiality.

Bachelor’s Degree in Business Administration – William Paterson University (2027-12)

Associate of Applied Science (A.A.S.) in Business Administration – Warren County Community College (2026-05)

Medical Assistant Program – Ace Health Care Institute

High School Diploma – Parsippany Hills High School