Olivia Pitts

Coordinated patient admissions and discharges to ensure seamless transitions and continuity of care Managed medical records to maintain accuracy and compliance with regulatory standards Adhering to HIPAA regulations to provide patient privacy rights

Unit Coordinator at Walden Behavioral Care (2023-03 – Present)

• Coordinated patient admissions and discharges to ensure seamless transitions and continuity of care
• Managed medical records to maintain accuracy and compliance with regulatory standards
• Adhering to HIPAA regulations to provide patient privacy rights
• Communicates effectively with patients' treatment teams to transfer important information

Clinical Mental Health Counselor at Walden Behavioral Care (2022-06 – Present)

• Assists patients with meal coaching and support in the dining room, while getting them to their recovery goals
• Use de-escalation tactics to support patients during emotional distress, trauma responses, and crisis situations
• Conduct check-ins with patients, daily vitals, weigh-ins, room checks, behavioral monitoring etc.
• Works directly with nurses for 24/7 care to provide proper patient safety and care
• Promote patient safety while maintaining a proper therapeutic environment

Babysitter at Local Families (2017-03 – 2023-05)

• Provide long-term care to children ranging infancy to almost eight years old
• Managing their daily routine, while incorporating meal preparation and developmental activities such as school work
• Support emotional regulation and age appropriate learning (TV shows and books)
• Build communication with families while gaining trust and support in a safe environment

Barista, Register Clerk at Marylou's (2018-09 – 2022-05)

• Strengthened time management and problem solving skills, using critical thinking
• Managed cash and credit transactions, while effectively engaging with customers
• Developed multi-tasking skills in a stressful, face pace environment, requiring speed and patience
• Used leadership skills to train new staff and guide store through difficult times

After-School Tutor at Georgetown Homes After School Program (2021-09 – 2021-12)

• Supported children in different areas of academic development in grades 1st – 8th
• Assisted students with classroom assignments such as math, reading comprehension, and grammar
• Monitored behavior and development of children with specific progress notes
• Worked with educators to create supportive learning environment

No Degree in Health Sciences (Nursing Prerequisite Courses) – Quincy College (2026-05)

Bachelor of Arts Degree in Psychology, Criminal Justice – Curry College (2023-05)