THE VALLEY HOSPITAL - ROBERT AND AUDREY LUCKOW PAVILION, Paramus, NJ 2019 – present
Certified Surgical Technologist
- Communicate effectively with assigned team members to identify problems, resolutions and plan of care for the patient
- Anticipate surgical needs and appropriately set up the Operating Room with all procedure specific and necessary equipment, instruments, packs and supplies for each surgical procedure
- Utilize standard back table set-up and preserve an organized surgical field
- Maintain aseptic technique in the handling and passing of supplies
- Recognize breaks in sterility and initiate corrective action
- Scrub in a timely manner
- Collect, check and process specimens and labels in accordance with established policies and procedures
- Accurately and strictly adhere to policy on surgical counts
- Handle supplies in a cost conscious manner to minimize waste while offering ideas for savings
- Assist in the turnover of the Operating Room suites between cases
- Orient surgical technologist students in scrub techniques
- Enhance personal growth and development through participation in educational programs, in-service meetings, workshops and mission trips
BERGEN NEW BRIDGE MEDICAL CENTER, Paramus, NJ 2018 – 2019
Certified Surgical Technologist
- Prepared the operative suite for surgery by checking and gathering supplies, instrument trays and necessary equipment
- Maintained aseptic and sterile technique while scrubbing in surgical procedures keeping with universal precautions
- Demonstrated knowledge of instrumentation as a surgical assistant, while monitoring for breaks in sterile technique and setting in motion remedial response
- Anticipated the needs of the surgeon while correctly handling specimen, medication labeling and adhering to Operating Room counting policy
ACURA OF RAMSEY, Ramsey, NJ 2013 – 2018
Customer Service Representative
- Managed customer concerns and complaints by taking the necessary steps for further communication and resolution
- Prepared departmental letters and documents, received payments from customers and responded to incoming calls both in English and Spanish and delegated them as needed
- Updated and maintained confidential client information in customer management system
- Developed customer log that is used to inform clients of industry trends and special marketing deals
