Oseremen Osebor

Results-driven Healthcare IT Consultant with 6 years of experience in Epic, Oracle Health/Cerner, and MEDITECH Expanse implementations and optimization. Expertise in developing support strategies, analyzing workflow, enhancing business processes, training users, and managing incident triage. Proven track record in coordinating escalations and driving operational efficiency.

Healthcare IT Consultant | EHR Go-Live & Post-Go-Live Operations Consultant | Project-Based Contracts - CSI COMPANIES | CERECORE / HCA HEALTHCARE | OPTIMUM HEALTHCARE IT - Multiple U.S. health systems | On-site and remote

(2019-01)

• Develop and execute go-live and post-go-live support plans across inpatient, ambulatory, emergency, surgical, ancillary, registration, and scheduling environments.
• Provided at-the-elbow support to physicians, nurses, clinical staff, front-desk teams, and operational leaders, reinforcing standard workflows and ensuring adherence to safe documentation practices.
• Triage and document tickets, prioritize patient-safety and operational-impact issues, resolve access and workflow problems, and escalate defects with clear reproduction details.
• Partnered with project leadership, analysts, trainers, super users, and command-center teams to monitor themes, report trends, and facilitate transition from go-live response to steady-state operations.
• Analyzed incidents, user behavior, system configuration, and end-to-end workflows to identify root causes, workarounds, training gaps, and implement sustainable process improvements.
• Support Epic ClinDoc, Ambulatory, Cadence/Prelude, Grand Central, CPOE/Orders, Stork, Beaker, Willow, MAR, MyChart, Care Everywhere, Haiku/Canto, and Dragon; Cerner PowerChart/Dyno Doc/Reg-Sched; and MEDITECH Expanse ClinDoc, Order Entry, Medication Management, Billing, and Patient Experience.

Epic Ambulatory Go-Live Support ATE Specialist - Adventist Health - Orlando, FL

(2026-08 - 2026-08)

• Provided technical support during Epic Go-Live for staff
• Assisted inpatient/ambulatory users by triaging workflow issues and efficiently routing escalations through command center.
• Aug-Sep 2026

Epic Clinical Abstractor - Crouse Health - Remote

(2026-07 - 2026-07)

• Epic Clinical Abstractor
• Reviewed scheduled appointments and abstracted clinical data.
• Jul-Aug 2026

MEDITECH Expanse - Northcrest Health - Springfield, TN

(2026-01 - 2026-01)

• MEDITECH Expanse
• Facilitated clinical documentation, order entry, medication workflows, and post-launch stabilization to enhance system usability.
• Jan 2026

Epic Cadence/Epic ClinDoc Consultant - Northwell Health - Manhattan, NY

(2025-11 - 2025-11)

• Used Epic Cadence for clinical documentation management.
• Resolved scheduling and documentation workflow issues, coaching end users directly to enhance their proficiency.
• Nov 2025

Epic Ambulatory Go-Live Support ATE Specialist - Intermountain Health - Hurricane, UT

(2025-09 - 2025-09)

• Managed Epic Ambulatory system
• Facilitated provider and staff workflows, documented issues for resolution, and optimized ambulatory processes.
• Sep 2025

Epic Ambulatory Consultant - Sentara Health - Virginia Beach, VA

(2025-06 - 2025-06)

• Assisted with Epic Ambulatory system implementation
• Facilitated documentation, orders, and workflow adoption for providers and clinical staff during go-live.
• Jun 2025

Epic ClinDoc Consultant - St. John's Hospital - St. Augustine, FL

(2025-04 - 2025-04)

• Documented patient care in Epic system
• Facilitated nursing documentation, flowsheets, admission/discharge orders, and medication administration to enhance clinical workflows.
• Apr-May 2025

Epic Cadence Consultant - Wellstar Health - Lexington, SC

(2025-02 - 2025-02)

• Managed Epic Cadence software for user accessibility
• Supported registration and scheduling workflows, resolved user issues to enhance user experience, and escalated defects for timely resolution.
• Feb 2025

Epic ClinDoc Go-Live Support Specialist - Brown - Palm Beach, FL

(2024-11 - 2024-11)

• Supported documentation processes for Epic ClinDoc.
• Delivered inpatient documentation support and workflow coaching while logging issues and assisting with stabilization efforts.
• Nov-Dec 2024

Epic ClinDoc/Stork - Centura Health - Lehi, UT

(2024-04 - 2024-04)

• Assisted with nursing and obstetric documentation workflows
• Supported nursing and obstetric documentation workflows, resolving go-live adoption issues to enhance user experience.
• Apr 2024

Epic ClinDoc/Bones - Tidelands Health - Myrtle Beach, SC

(2024-03 - 2024-03)

• Managed Epic ClinDoc system for orthopedic documentation
• Supported clinical users with documentation and orthopedic workflows.
• Mar 2024

Epic ClinDoc/Dorothy - AdventHealth - Denver, CO

(2024-01 - 2024-01)

• Managed Epic ClinDoc documentation processes
• Streamlined inpatient and home-health documentation workflows to enhance end-user adoption.
• Jan 2024

Epic Ambulatory Consultant - Nicholas Health - Newark, NJ

(2023-11 - 2023-11)

• Facilitated Epic Ambulatory system integration
• Facilitated provider documentation, orders, and personalization to enhance ambulatory workflow adoption.
• Nov 2023

Epic Cadence/Ambulatory/Inpatient Epic Consultant - Aurora Health - Chicago, IL

(2023-09 - 2023-09)

• Utilized Epic software for patient management
• Assisted scheduling, registration, and clinical teams; identified and escalated recurring issues to enhance system reliability.
• Sep-Oct 2023

Epic Cadence/Epic Ambulatory Go-Live Support ATE Specialist - AdventHealth - Zephyrhills, FL

(2023-03 - 2023-03)

• Assisted with scheduling appointments for patients
• Facilitated front-desk and clinical workflows, relaying enhancement requests to leadership for process improvement.
• Mar-Apr 2023

Epic ClinDoc/Bones - AdventHealth - Tampa, FL

(2022-12 - 2022-12)

• Managed Epic ClinDoc system for orthopedic documentation
• Supported orthopedic workflow by documenting admissions, discharges, and daily charting.
• Dec 2022

Epic Cadence/Ambulatory/Inpatient Epic Consultant - AdventHealth - Orlando, FL

(2022-07 - 2022-07)

• Navigated Epic Cadence software for scheduling.
• Coached users on scheduling and ambulatory workflows, resolving access and navigation issues to enhance user experience.
• Jul-Aug 2022

Cerner PowerChart - McLaren Flint Hospital - Flint, MI

(2022-01 - 2022-01)

• Utilized Cerner PowerChart software for patient data management.
• Trained clinical staff on orders and documentation.
• Jan-Feb 2022

Epic ClinDoc Consultant - Valley Hospital - Hudson, NY

(2021-12 - 2021-12)

• Documented patient information using Epic ClinDoc system.
• Streamlined nursing documentation and inpatient workflows, enhancing accuracy in flowsheets and medication administration.
• Dec 2021

Epic Provider Personalization - Ascension Health - Milwaukee, WI

(2021-11 - 2021-11)

• Personalized tools and templates for providers to enhance their workflows.
• Personalized tools, templates, and documentation workflows for providers to enhance user experience.
• Nov 2021

Epic ADT - McLaren Hospital - Flint, MI

(2021-10 - 2021-10)

• Managed patient admissions and discharges
• Facilitated admission, discharge, transfer, patient movement, and registration workflows to ensure seamless patient transitions.
• Oct 2021

Epic ClinDoc Consultant - Presbyterian Hospital - Queens, NY

(2021-06 - 2021-06)

• Supported physicians and nurses with documentation issues at the elbow.
• Supported physicians and nurses with documentation issues.
• Jun-Jul 2021

Cerner Dyno Doc - Capital Health - Hopewell, NJ

(2021-02 - 2021-02)

• Documented clinical workflows in Cerner Dyno Doc system.
• Trained users on clinical documentation processes, collaborated with analysts to ensure system stabilization.
• Feb-Jun 2021

Epic ClinDoc/ADT - Presbyterian Hospital - Long Island, NY

(2020-10 - 2020-10)

• Managed Epic ClinDoc and ADT systems for improved patient documentation.
• Supported inpatient documentation and ADT workflows, resolving user issues to enhance system usability.
• Oct 2020

Epic ClinDoc Consultant - NYU - New York, NY

(2020-08 - 2020-08)

• Utilized Epic ClinDoc software to support healthcare documentation processes.
• Supported nurses and providers by optimizing flowsheets, notes, medication workflows, and daily documentation processes.
• August 2020

MEDITECH Expanse - URC Health - Kearny, NJ

(2020-04 - 2020-04)

• Utilized MEDITECH Expanse software for healthcare documentation.
• Facilitated documentation, orders, medication management, billing workflows, and user training to enhance operational efficiency.
• Apr-May 2020

Epic Stork - Presbyterian Hospital - Albany, NY

(2020-02 - 2020-02)

• Managed inventory for Epic Stock.
• Supported obstetric documentation and clinical workflows while escalating high-impact issues.
• Feb-Mar 2020

Epic ClinDoc Consultant - Valley Hospital - Lehigh, PA

(2019-09 - 2019-09)

• Documented clinical procedures in Epic system
• Coached clinical documentation, tracked issues, and supported inpatient go-live to ensure seamless implementation.
• Sep-Oct 2019

Epic ADT/Epic ClinDoc Consultant - Valley Medical Center - Fayetteville, NC

(2019-05 - 2019-05)

• Supported Epic ADT and ClinDoc systems at healthcare facilities.
• Streamlined ADT and nursing documentation workflows for admissions, transfers, and discharges.
• May 2019

Cerner PowerChart - Huntsville Hospital - Huntsville, AL

(2019-02 - 2019-03)

• Cerner PowerChart
• Provided go-live support and training for clinical documentation, order entry, and medication workflows to ensure seamless implementation and user adoption.
• Feb-Mar 2019

Bachelor of Science - Nursing - Houston Community College (2028-08)