Osvaldofather
Customer Service & Communications Specialist and 20 years experience in bars ( Pernod Ricard company)
Talent
Las Vegas, NVMember since May 25, 2026
Customer Service ExcellenceTranslationBartendingEffective CommunicationServing Experience20 years experience in barsCustomer ExperienceFood and Beverage
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Customer Service ExcellenceTranslationBartendingEffective CommunicationServing Experience
About
Customer-oriented professional with strong experience serving diverse client in fast-placed environments. Skilled in customer assistance, product explanations, multitasking, and welcoming atmosphere. Excellent communication abilities in 3 languages. Reliable, adaptable and focused on delivering an exceptional shopping experience.
Experience
Customer Service & Communications Specialist at Havana Club International (2000-01 – 2023-10)
- Assisted and guided customers from different countries, providing clear and friendly explanations about products and brand history.
- Delivered excellent customer service in high-traffic environments.
- Demonstrated products, answered questions, and helped customers make informed decisions.
- Performed cashier-style responsibilities during tastings and sales events.
- Ensured a clean, organized, and welcoming space for all visitors.
- Communicated effectively in Spanish, English, and French.
Education
BACHELOR OF SCIENCE IN ECONOMIC GASTRONOMIC SCHOOL TOURISM in Tourism – Havana, Cuba
