Osvaldofather

Customer-oriented professional with strong experience serving diverse client in fast-placed environments. Skilled in customer assistance, product explanations, multitasking, and welcoming atmosphere. Excellent communication abilities in 3 languages. Reliable, adaptable and focused on delivering an exceptional shopping experience.

Customer Service & Communications Specialist at Havana Club International (2000-01 – 2023-10)

• Assisted and guided customers from different countries, providing clear and friendly explanations about products and brand history.
• Delivered excellent customer service in high-traffic environments.
• Demonstrated products, answered questions, and helped customers make informed decisions.
• Performed cashier-style responsibilities during tastings and sales events.
• Ensured a clean, organized, and welcoming space for all visitors.
• Communicated effectively in Spanish, English, and French.

BACHELOR OF SCIENCE IN ECONOMIC GASTRONOMIC SCHOOL TOURISM in Tourism – Havana, Cuba