Pablo Med
ADMINISTRATIVE ASSISTANT | LIVE CHAT & CUSTOMER SUPPORT SPECIALIST
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About
Detail-oriented, adaptable, and organized professional with a strong commitment to accuracy, data integrity, and excellent written communication. Eager to contribute to efficient live chat support, inquiry resolution, data entry, and administrative processes. Adept at managing multiple tasks simultaneously, documenting customer interactions, and maintaining focus to deliver clear, empathetic, and timely solutions.
Skilled in leveraging digital communication tools, with additional background in healthcare operations and medical administration.
Experience
Administrative Assistant & Customer Support - Odalis Penott, MD (Internal Medicine Specialist) - Margarita Island, Venezuela
(2020-05 - 2023-08)
- Managed and organized key administrative operations, ensuring accuracy and efficiency in workflow and recordkeeping.
- Handled patient inquiries, scheduled appointments, and provided clear, professional communication via digital messaging channels and email.
- Documented detailed patient files, medical documentation, and operational logs within a fast-paced clinical environment.
- Resolved user inquiries directly and escalated complex clinical or administrative issues to senior medical staff appropriately.
Education
High School Diploma - "Mariano Picón Salas" School (2018-10 - 2022-07) Los Robles, Nueva Esparta State, Venezuela
Middle School Education - "Andrés Bello" Institute (2014-10 - 2018-07) La Asunción, Nueva Esparta State, Venezuela
Primary & Kindergarten Education - "San Judas Tadeo" School (2008-10 - 2014-07) Juan Griego, Nueva Esparta State, Venezuela
