Pamela Jackson

CIC LTC-Certified Infection Preventionist with ten plus years of clinical experience. Understanding the HCW that work in a fast pace environment empathizing with HCW busy agendas. Expert in bridging the gap between frontline patient care and rigorous safety protocols. Proven track records in identifying infectious risks, staff education, and regulatory compliance.

Direct Care Associate - Harborview Post-Acute

(2025-09)

• Implementing a clean and decluttered environment resulting in a safer environment less falls for the resident
• Communicate effectively with the physician team when needed about the patient's chart results, and maintain positive communication with the charge nurse at the facility
• Adhere resident care precaution TBP & EHBP while caring for colonization and communicable infections
• Reported serous drainage to change nurse for clean wound dressing

Direct Care Associate - Collierville Nursing and Rehab

(2023-01 - 2025-11)

• Adhered to all agency policies and procedures related to patient care, resulting in no deficiencies in the mock corporation survey
• Responded quickly and efficiently in emergencies according to established procedures, boosting the residents' retention rate by 2%
• Supported the rights of individuals served while maintaining confidentiality at all times, improving customer service for the facility
• Demonstrated strong communication and interpersonal skills when interacting with clients, family members, and other professionals, preserving a professional environment

Interim CNA - Dakota Traveling Nursing

(2018-06 - 2022-11)

• Utilized strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment, creating a comfortable and ethical setting for both residents and family
• Conducted vital sign assessments, including blood pressure, pulse rate, temperature, rates, height, and weight measurements, improving residents' outcomes of treatment
• Developed a comprehensive understanding of infection control policies and procedures to prevent the spread of infections, reducing the spread of communicable infections
• Implemented fall prevention programs through educating patients on risks associated with falls, resulting in 95% usage of the call light system before getting out of bed

Nursing Home Administrator Assistant - Barnes Healthcare

(2021-04 - 2021-09)

• Supervised daily operation within the nursing home, including staffing, budgeting, and resident care plans, and assisted in medical records (EMR) management to boost the morale of the building
• Facilitated daily QAPI meeting focusing on quality improvement initiatives to discuss daily agendas and process
• Established quality assurance programs to monitor staffing, federal, and state standards regularly
• Conduct surveillance to identify areas of improvement within the facility's expenses and quality measures