Customer service Representative with management background
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Customer Service Representative with experience supporting high-volume customer inquiries in a compliance-driven environment. Demonstrated strengths in clear communication, active listening, and effective problem resolution while maintaining accuracy and confidentiality. Skilled in handling sensitive information, documenting cases, and navigating multiple systems to meet productivity and quality standards. Known for professionalism, reliability, and a strong commitment to customer satisfaction.
CSR at Internal Revenue Service (2016-05 – Present)
Sales Representative at Lord & Taylor (2013-05 – 2015-06)
Sales Representative at Macys (2012-11 - 2014-06)
Cashier at Target (2011-06 - 2012-01)
Delivery driver at GoPuff (2025-01 - Present)
– Kubasaki HS (2010-06)
Automotive service technician and mechanic – Red Rock Job Corps (2012-07)
