Patricia Buehner
Healthcare Operations and Pharmacy professional
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About
Results-driven Healthcare Operations and Pharmacy professional with over 25 years of experience spanning Environmental Services (EVS) management, supply chain buying, and pharmacy operations. Proven track record of managing daily hospital operations, optimizing departmental budgets, and leading high-performing teams. Expert in healthcare inventory management, billing audits, and regulatory compliance with advanced proficiency in Meditech, Smart, Omnicell, and Pyxis systems.
Experience
EVS Manager - HCA Pinewood Springs Mental Health & Wellness Hospital
(2022-08)
- Direct daily operations for environmental services and linen departments under the leadership of the VP of Operations.
- Manage employee relations, hiring, onboarding, staff scheduling, and continuous education training for existing staff.
- Monitor and control inventory levels, supply procurement, and departmental operations within strict budgetary guidelines.
- Establish and audit quality assurance and productivity standards to ensure full compliance with hospital and regulatory metrics.
Pharmacy Buyer & Supply Chain Buyer - HealthTrust / HCA Pinewood Springs Hospital
(2019-11 - 2022-08)
- Managed strategic pharmacy and supply chain purchasing across all hospital departments utilizing the Smart system and AmerisourceBergen.
- Conducted rigorous medication-controlled substance audits to guarantee strict compliance and inventory reconciliation.
- Processed special purchase requests, generated purchase orders (POs), and partnered with Accounts Payable to resolve billing discrepancies.
Certified Pharmacy Technician (CPhT) - St. Thomas Centerville Hospital, TN
(2019-01 - 2019-11)
- Managed data entry, medication filling, and prescription fulfillment for nursing home and hospice care patients.
- Handled Medicare/Medicaid billing processes and served as a primary point of contact for telephone and fax orders.
Pharmacy Administrative Assistant / Billing Coordinator & Quality Safety - Williamson Medical Center
(2011-07 - 2018-10)
- Oversaw pharmacy revenue cycle tasks including billing audits, interface error resolution, bar rejection fixes, and patient charge audits.
- Reconciled narcotic and floor discrepancies using Meditech, CPOE, EMR, and Omnicell software.
- Reprocessed billing errors for Patient Financial Services and updated dictionary charge prices.
- Executed comprehensive administrative support for the Director and Operations Manager.
Certified Pharmacy Technician (CPhT) - Baptist Hospital, Nashville, TN
(2011-04 - 2011-07)
- Assumed the Head Technician role to coordinate daily pharmacy workflows, billing, and prescription filling.
- Compounded IV solutions and managed medication distribution using Pyxis and Medi-dose systems.
Head Pharmacy Technician / Biller / Buyer (CPhT) - UH Geneva Medical Center - Geneva, OH
(1999-02 - 2011-03)
- Functioned as Informatics Specialist and Omnicell certified technician to streamline pharmacy automation.
- Coordinated staff scheduling for all pharmacy personnel and directed administrative operations.
- Managed hospital medication billing, resolved interface errors, and manufactured IV solutions.
Pharmacy Technician - Hytree Pharmacy & NCS Healthcare - Mentor, OH
(1994 - 1999)
- Managed data entry, billing, and unit-dose calendar card filling for long-term care facility patients.
Education
High School Diploma - Madison High School
