Patricia Silcox

Skilled store manager with 2 months of experience in retail operations, focusing on staff supervision and inventory management. Successfully directed daily activities to ensure smooth workflow and high service standards. Proficient in resolving customer concerns and enhancing store presentation, contributing to positive shopping experiences and repeat visits. Committed to maintaining an organized sales environment and optimizing operational efficiency.

Store Manager - Brake Time - Dickinson, ND

(2026-06)

• Directed daily store operations, including opening and closing procedures, cash handling, and shift coordination to maintain smooth workflow, accurate tills, and consistent service standards throughout all operating hours.
• Supervised and supported store staff by assigning tasks, monitoring performance, and providing on-the-job guidance to uphold company policies, safety practices, and professional, customer-focused environment.
• Monitored inventory levels, organized stock areas, coordinated product replenishment to keep essential items available, reduce stockouts, and maintain a clean, organized sales floor and storage spaces.
• Resolved customer concerns with professionalism and clear communication of store policies to promote positive experiences, repeat visits, and adherence to company guidelines.
• Reviewed sales activity and store conditions regularly, identifying issues such as merchandising gaps or process delays and implementing practical adjustments to improve efficiency, presentation, and overall store readiness.

Restaurant General Manager - Dakota Restaurant Partners - Dickinson, ND

(2025-12 - 2026-05)

Scheduling, inventory open and close duties manage over 20 employees and provide excellent customer service.

Taco Bell Crew Member - Taco Bell - Dickinson, ND

(2025-03 - 2025)

Crew member, was training and regularly applying for night manager.

Serv Safe Certified - Restaurant management - Restaurant Training Center North Dakota