Patrick Flanagan

NOC/Level 3 Engineer at Complete Network (MSP) (2024-03 – Present)

Provide advanced troubleshooting for enterprise LAN, WAN, and VPN connectivity issues
Design and Configure and maintain Cisco, Meraki, Fortinet, Aruba, and Palo Alto, SonicWALL, Zyxel, and Sophos network infrastructure.
Create detailed network diagrams in support of client on-boarding.

Network Engineer at Commercial Foodservice Repair/ Tech 24 (2022-04 – 2024-02)

Created KB articles in Hudu.
Design and implement secure IPSec VPN tunnels and remote site connectivity
Manage multiple vendor (Meraki, Cisco, Aruba, Ubiquiti wireless networks
Configured, maintained, repaired Dell PowerEdge and HP ProLiant servers.
Maintain network documentation and knowledge base systems
Implement automation and monitoring through enterprise NOC tooling.
Design, Configure and Maintain Red Hat (RHEL 9.5) and Ubuntu (25.10 Questing Quokka) Linux servers
Design and Support Microsoft 365 Cloud Apps and Security, Azure networking, Azure and AWS virtual servers, and hybrid infrastructure environments.
Design and Support VMware, Hyper-V and Proxmox virtual on-prem environments.
Troubleshoot and maintain fiber-optic E-LANs
Vendor management.
Designed and maintained Meraki and Cisco corporate WAN connectivity and secure VPN tunnels
Managed Cisco and Meraki network infrastructure
Implemented Azure networking including vNet-to-vNet and Site-to-Site connections
Specified and Maintained datacenter infrastructure including Dell Poweredge servers, VMware ESXi, and EMC SAN storage
Integrated newly acquired companies into the corporate network
Implemented and Maintained network security architecture and disaster recovery capabilities (Veeam Enterprise, Zerto)

Network Engineer at AGFA Healthcare (2017-07 – 2022-04)

Supported Global healthcare infrastructure connecting hospitals across North America and Latin America.
Designed, Configured and Maintained secure B2B VPN connectivity between hospitals and AGFA infrastructure
Managed enterprise LAN/WAN routing and switching infrastructure
Configured Fortigate and Cisco firewalls, routers, and switches
Supported AWS connectivity and secure site-to-site VPN architecture
Collaborated with European and North American engineering teams
Provided advanced troubleshooting for mission-critical healthcare systems

Network Administrator at Allcare Medical (2015-07 – 2017-06)

Managed enterprise IT infrastructure supporting business operations and telecommunication systems.
Administered virtualized server infrastructure using VMware
Managed corporate wireless networks and security policies
Maintained backup and disaster recovery systems
Implemented mobile device management for corporate endpoints
Supported VoIP systems and enterprise communications platforms
Designed and Implemented Zerto Disaster Recovery Solution
Configured and maintained Linux servers and Apache Web Servers.

Network Analyst I/NOC at Windstream (2014-11 – 2015-04)

Network Engineer at Multiple Companies (2000-01 – 2014-12)

Migrated firewall infrastructure from Cisco FWSM to Fortinet platforms
Configured routing and interfaces on Cisco and Juniper routers
Provided network monitoring, security implementation, and reporting
Automated FortiGate firewall configuration migrations from on-prem to cloud through scripting.
Designed MPLS WAN connectivity across multi-site corporate environments
Implemented enterprise Cisco VoIP systems and QoS optimization
Managed enterprise network security architecture and firewall deployments
Planned infrastructure upgrades including servers, switches, wireless networks, and backup systems
Supported Environments of 200–500+ users

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