Patrick O’Gara
Customer Service Representative | Musician | Retail Leader
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About
Customer-focused professional with 14 years of experience as a performing musician and 5+ years in retail and team leadership. Skilled in audio equipment setup, customer engagement, and fast-paced operations. Passionate about music and delivering exceptional service.
Experience
Food & Consumables Associate at Walmart (2025-12 – 2026-05)
- Supported freight operations during peak seasons
- Assisted customers with groceries and consumable items
- Cross-trained in cashiering and online order pickup
Seasonal Sales Associate at Walmart (2025-04 – 2025-12)
- Supported freight operations during peak seasons
- Assisted customers with seasonal products and garden center items
- Cross-trained in cashiering and online order pickup
Entertainment Team Lead at Walmart (2024-10 – 2025-04)
- Led electronics and stationary/celebration departments
- Delegated tasks, resolved customer inquiries, and ensured compliance
Digital Team Associate at Walmart (2020-04 – 2024-10)
- Picked and organized online orders for pickup and delivery
- Maintained speed and accuracy in a high-volume environment
Digital Team Associate at Walmart (2026-05 – Present)
- Picked and organized online orders for pickup and delivery
- Maintained speed and accuracy in a high-volume environment
Education
Bachelor of Science in Business Administration – Southern New Hampshire University (2025-08)
Business Analytics/Business – University of Kansas
