Paul Jolley

Senior Salesforce architect and technology leader with 15+ years designing and shipping scalable cloud solutions that grow revenue and cut costs. Track record spanning greenfield Salesforce implementations, 30+ system integrations, and AppExchange/ISV product development across government, healthcare, energy, and technology clients. Equally effective as a hands-on solution architect or a fractional CTO setting technology strategy.

Known for fast delivery, quantifiable ROI, and leaving teams stronger than I found them.

Chief Technology Officer at Clear Environmental Services (2026-02 – Present)

• Set and drive the company's overall technology vision and strategy, aligning engineering and IT investments with business growth objectives.
• Building scalable cloud infrastructure and core business systems to support the company through its funding and growth stage.
• Partner with executive leadership to translate business goals into technical roadmaps and measurable outcomes.
• Oversee technology budget, vendor relationships, and the company's security and compliance posture.

Enterprise Architect at WeLink (2024-10 – 2026-02)

• Defined enterprise architecture standards and roadmaps across business-critical platforms.
• Led the design of scalable, integrated systems connecting sales, operations, and customer service functions.
• Architected and governed third-party integrations to streamline data flow across the organization.
• Partnered with stakeholders and development teams to translate business requirements into technical solutions.

Founder & Principal Architect at Black Rock Consulting Group (2014-09 – Present)

Independent consultancy delivering Salesforce architecture, implementation, integration, and AppExchange/ISV development for clients across government, healthcare, energy, and technology.

• Salesforce ISV Partner (2022) — Built and published managed-package apps on the AppExchange.
• Office of Hawaiian Affairs (2020) — Designed and architected a new Salesforce implementation for the native Hawaiian registry program.
• Blue Cross Blue Shield of Florida (2017) — Developed lead-generation applications generating over $6M in revenue.
• Labworks (2016) — Delivered a new Salesforce implementation with dynamic pricing and invoicing.
• MemSQL (2015) — Implemented a custom CPQ process.
• Benestream (2020) — New Salesforce implementation.

Enterprise Application Architect at Sunrun / Vivint Solar (2013-10 – 2021-10)

• Served as primary liaison between business stakeholders, project managers, and development teams for technical and design guidance.
• Designed and implemented 30+ integrations.
• Managed key integrations during the Sunrun / Vivint Solar acquisition, reducing licensing costs by over 30%.
• Architected a real-time task management solution credited with saving over $5M and enabling industry-leading CAD design times.
• Architected a Lightning app for real-time review of installations, decreasing truck rolls by 36%.
• Managed customer communications via SMS, MMS, chat, email, and dialer/telephony integrations.
• Implemented processes and controls ensuring systems were SOX and PCI compliant.
• Led key initiatives to separate the Salesforce organization from the parent company, and mentored the development team.

Salesforce Principal Developer at Vivint Smart Home (2012-12 – 2013-10)

• Led SFDC architecture, development, configuration, UAT, and data migration efforts.
• Partnered daily with the CTO, CMO, and VPs of Software and IT to deliver scalable solutions on the Salesforce.com platform.
• Developed end-to-end process automation for all digital marketing efforts.

Sales Manager at Apex Alarm / Vivint (2007-09 – 2012-09)

• Managed seasonal sales teams of 40+ reps; generated over 5K new customers and $10M in revenue across 30 selling months.

Bachelor of Science in Computer Science – Brigham Young University – Hawaii (2010-09 – 2012-04)