
Paula Hildebran Smith
Healthcare Documentation & Quality Specialist
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About
Healthcare Documentation & Quality Specialist with 20+ years of experience supporting pathology, laboratory operations, and diagnostic services in hospital, physician practices, and national reference laboratory settings. Recognized for exceptional documentation accuracy, workflow coordination, and identifying discrepancies before they impact patient care.
Experience with MEDITECH, CoPath, LabCorp SIS, HIPAA compliance, CAP inspection preparation, and remote medical transcription. Seeking a remote healthcare documentation, medical records, or healthcare operations role.
Experience
Histotech, Pathology Lab at Catawba Valley Medical Center (2019-08 – 2026-08)
- One part of a three-person histology team processing more than 8,000 surgical pathology cases annually while maintaining exceptional quality and turnaround standards.
- Utilize MEDITECH and CoPath to document, verify, and track pathology cases throughout the diagnostic process.
- Support CAP inspection preparation, HIPAA compliance, and laboratory quality initiatives.
Procurement Specialist at Katalyst Network Group (2016-06 – 2019-08)
- Maintained purchasing documentation utilizing Salesforce, QuickBooks, Excel, and Microsoft Office.
- Reconciled purchasing information while coordinating multiple priorities in a fast-paced environment.
- Managed the complete procurement lifecycle from order processing through product delivery.
Slide Distribution at Piedmont Pathology and Associates (2016-03 – 2016-08)
- Verified slide identification and documentation accuracy throughout pathology workflow.
- Coordinated and routed all pathology slides to assigned pathologist at local hospitals
Team Lead at Laboratory Corporation of America (2010-09 – 2014-03)
Specimen Accessioner, Clinical at Laboratory Corporation of America (2009-04 – 2010-09)
- Responsible for all specimens entering and leaving the lab (toxicology, histology, cytology, microbiology, chemistry, paternity and molecular genetics).
- Generated nightly and weekly productivity reports as well as any discrepancy and special testing to the CDC
- Prepared and packed all specimens for shipment to proper testing facilities twice daily.
- Data entry and verification, routed specimens to proper testing within facility
Specimen Accessioner, Cytology at Laboratory Corporation of America (2007-02 – 2009-04)
Medical Transcription (Remote, PT) at Remote (2006-03 – 2009-04)
- Transcribed gross dictation on surgical specimens for local hospitals and Piedmont Pathology Histology lab.
Lab Tech, Cytology at Piedmont Pathology and Associates (2004-06 – 2007-02)
- Transcribed gross dictation on surgical specimens for local hospitals and Piedmont Pathology Histology lab.
- Data entry and verification, entered patient demographics
- Verified specimens and accompanying documentation
- Processed specimens to prepare slides to be reviewed microscopically by pathologists.
- Maintained and disinfected all lab equipment on a timely schedule.
- Assisted in customer service when needed.
- Support CAP inspection preparation, HIPAA compliance, and laboratory quality initiatives.
Education
Associates in Applied Science in Accounting – Catawba Valley Community College (2005)
Associates in Applied Science in Business Administration – Catawba Valley Community College (2006)


