PeaceAlways

Parts Clerk, responsible for daily operations of an aftermarket parts department Acts as a liaison to employees and general public Performs as a leader of all staff members to include any and all training of associates

Parts Manager Assistant - Consumer Auto Parts - Worcester, MA

(2012-08)

• Parts Clerk, responsible for daily operations of an aftermarket parts department
• Acts as a liaison to employees and general public
• Performs as a leader of all staff members to include any and all training of associates
• Responsible for all daily finances of a retail store
• Assisted all customers with my vast Automotive knowledge to get the right part the first time

Parts Sales Manager - AutoZone Park Ave - Worcester, MA

(2010-09 - 2012-08)

• Responsible for all daily transactions of a retail Automotive Parts Store
• Act in Leadership position to all associates
• Required to do a daily inventory to assure product was always available
• Handle all commercial accounts requiring special attention
• Handled all customer concerns to ensure the store kept its clientele happy and returning for future sales
• Handled all daily cash/credit transactions daily

Field Technician - AAA Glass - Worcester, MA

(2009-06 - 2010-09)

• Responsible for scheduling and managing daily customer schedules
• Installed auto glass and ensured the highest quality of service and safety.
• Responded to customer inquiries and managed all logistics.

Field Service Technician II - Transcore - Southborough, MA

(2006-08 - 2009-09)

Apply test technologies and products required in order to troubleshoot and maintain a complex Digital/Analog Electronic Toll Collection System

• Troubleshoot circuit tests and debug protocols for the daily preventative maintenance and overall system operational requirements.
• Installation, preventative and corrective maintenance of toll collection equipment, including PC based computers, video surveillance equipment, and network communications equipment.
• Vast use of all types of test equipment, such as Oscilloscopes, Multi-Meters, Real Time Simulation Programs, Pulse generators, Signal generators, AC and DC Power supplies. Etc.
• Responsible 24/7 for approximately 90 miles of the Mass Pike Highway System where failures are extremely time sensitive that would have a direct impact on traffic flow.

United States Army - Baghdad, IQ

(2003-12 - 2005-03)

Baghdad, Iraq,

• Researched, coordinated and implemented the missions involving the search for Weapons of Mass Destruction. Directed and managed the daily logistics of all combat maneuvers. Developed and conducted weekly training sessions that included medical training, weapons, nuclear biological chemicals and daily logistical tasks.
• .Communicated with civilian management officials on a daily/weekly basis in regards to the progress of my peers and offered recommendations on highly sensitive information.

A.S. - Electronic Engineering - Quinsigamond College (2010-09 - 2012)