Pedro Vicierra

Guest-focused hospitality professional with hands-on experience in bartending, mixology, and food and beverage service across luxury hotels, restaurants, resorts, and beach venues. Skilled in preparing classic and signature cocktails, providing personalized menu recommendations, processing POS transactions and room charges, and maintaining clean, well-stocked service areas. Committed to efficient, attentive service and memorable guest experiences.

Bartender / Server, Essensia Restaurant & Bar - THE PALMS HOTEL & SPA - Miami Beach, FL

(2023-03 - 2026-09)

• Provide attentive food and beverage service in a luxury hotel setting, offering personalized menu and drink recommendations.
• Prepare mixers, juices, cocktail garnishes, and bar supplies; keep liquor storage and service stations organized and replenished.
• Process POS transactions, credit card payments, room charges, and guest checks accurately.
• Coordinate with bartenders, kitchen, and floor staff to ensure accurate orders and smooth, timely service.
• Maintain cleanliness, sanitation, presentation, and service standards across bar and dining areas.

Bartender / Server, Cleo - BALFOUR HOTEL - Miami Beach, FL

(2025-04 - 2025-12)

• Prepared classic and signature cocktails while delivering personalized table service in a high-volume restaurant.
• Recommended premium spirits and menu pairings to enhance guest experience and support sales.
• Handled POS transactions, cash-outs, register reconciliation, and beverage inventory counts.
• Responded promptly to guest requests and feedback while maintaining service, sanitation, and responsible alcohol-service standards.

Server - RIU PLAZA - Miami Beach, FL

(2022-11 - 2023-06)

• Delivered guest-focused food and beverage service in a fast-paced resort environment.
• Explained menu selections and dietary options, entered orders accurately, and supported efficient food delivery and table turnover.
• Restocked service stations and bar supplies while maintaining organized, hygienic dining areas.

Bachelor - Social Communication (Audiovisual Journalism) - University of Zulia (2017)