Cashier - Goodwill - Nicholasville Ky
(2026-06)
- Processed transactions accurately and efficiently, handling cash, credit, and check payments to support daily operations.
- Managed customer interactions with professionalism, resolving inquiries and issues to ensure a positive shopping experience.
- Maintained accurate cash drawer balances, performed end-of-day cash reconciliations, and prepared deposits.
- Trained new cashier staff on point-of-sale system use, customer service protocols, and store policies.
- Implemented loss prevention strategies at the point of sale, reducing cash handling errors and shrinkage.
- Analyzed daily sales reports and customer flow to recommend improvements in staffing and operational procedures.
- Coordinated with management to schedule shifts and allocate resources based on peak business hours.
- Assisted in inventory management tasks, ensuring accurate stock levels and timely replenishment.
Kitchen supervisor - Bullitt co jail - Shepherdsville KY
(2024-01 - 2026-05)
- Supervised daily kitchen operations to ensure food quality and safety standards were consistently met.
- Managed a team of kitchen staff, providing training, scheduling, and performance evaluations.
- Coordinated with inventory and suppliers to maintain adequate stock levels and reduce waste.
- Implemented kitchen safety protocols, reducing workplace accidents by 15%.
- Collaborated with management to develop and refine menu offerings based on customer feedback.
- Developed and enforced kitchen protocols to improve efficiency and reduce food preparation time by 20%.
- Implemented inventory tracking system that minimized ingredient spoilage and lowered food costs by 10%.
- Conducted regular staff meetings to communicate goals, address concerns, and foster a collaborative work environment.
- Monitored compliance with health regulations and maintained cleanliness standards in the kitchen area.
- Enhanced team skill development through targeted coaching and conflict resolution strategies.
- Directed daily kitchen workflows to optimize staff productivity and ensure timely food delivery.
Manager - Freddys Custard - Lexington KY
(2019-12 - 2020-03)
- Led and supervised a team of kitchen staff, ensuring high standards of food quality and safety compliance.
- Developed and implemented shift schedules to optimize labor efficiency and meet operational demands.
- Resolved customer complaints and inquiries promptly to maintain high levels of customer satisfaction.
- Managed inventory levels and coordinated with suppliers to ensure timely replenishment of stock.
- Conducted training sessions for new employees to enhance skills and improve service delivery.
- Monitored daily sales and cash handling processes to ensure accuracy and prevent losses.
- Implemented kitchen safety protocols, resulting in a 15% reduction in workplace accidents and improved staff compliance.
- Developed and enforced operational procedures that increased kitchen efficiency, reducing food preparation time by 20%.
- Implemented an inventory tracking system that minimized ingredient spoilage and lowered food costs by 10%.
- Developed strategic business plans and implemented process improvements resulting in increased productivity and cost savings.
- Led performance management initiatives including goal setting, coaching, and professional development to enhance team capabilities and drive business growth.
- Directed and motivated cross-functional teams to achieve organizational goals and improve overall operational efficiency in a fast-paced environment.
- Directed daily operations and coordinated cross-departmental teams to achieve performance targets and enhance customer satisfaction.
- Implemented management strategies to optimize resource allocation, improve staff productivity, and increase operational efficiency.
- Coordinated daily operations and collaborated with management to optimize staff scheduling and resource allocation in fast-paced retail and kitchen environments.
- Developed tailored training programs and mentorship initiatives for new employees resulting in improved team performance and adherence to company standards.
- Supervised cashiers and kitchen staff to maintain consistent service quality and operational standards across shifts.
- Facilitated communication between front-of-house and kitchen teams to streamline workflow and improve customer service efficiency.
- Monitored and adjusted operational budgets to ensure cost-effective resource management and maximize profitability.
EVS - Crothall Healthcare UK Hospital - Lexington KY
(2018-03 - 2019-11)
- Managed daily operations and ensured compliance with health and safety regulations in the EVS department.
- Supervised and trained EVS staff to maintain high standards of cleanliness and efficiency.
- Implemented scheduling and workflow processes to optimize EVS team productivity in healthcare settings.
- Coordinated with nursing and clinical staff to align EVS services with patient care needs.
- Monitored inventory and ordered supplies to support EVS operations within budget constraints.
- Led quality improvement initiatives to enhance environmental services and patient satisfaction in medical facilities.
- Developed and enforced standard operating procedures for environmental services to improve cleaning consistency and safety.
- Conducted regular audits and inspections to ensure adherence to cleanliness protocols and regulatory standards.
- Collaborated with cross-functional teams to plan and execute special environmental projects, enhancing facility appearance and hygiene.
- Developed and implemented a comprehensive EVS staff training program that improved cleaning efficiency and reduced staff turnover.
- Developed a mentorship program within the EVS department to enhance employee skills and foster career growth opportunities.
Manager - Ruler Foods - Cynthianna Ky
(2014-08 - 2018-02)
- Led a team of kitchen staff to improve efficiency and reduce food preparation times by 20%.
- Developed and implemented staff training programs to enhance customer service and operational standards.
- Managed daily cash handling and ensured accuracy in all financial transactions as a cashier.
- Coordinated scheduling and workflow to optimize staff productivity and customer satisfaction.
- Monitored inventory levels and collaborated with suppliers to maintain adequate stock and reduce waste.
- Resolved customer complaints professionally to maintain a positive reputation and build customer loyalty.
- Collaborated with upper management to plan and execute promotional events, increasing customer engagement and sales.
- Analyzed customer feedback and implemented process improvements to enhance overall dining experience.
- Directed daily operations to ensure efficient workflow and adherence to company policies.
- Coached and mentored kitchen staff to enhance leadership skills and promote career growth opportunities.
