Perry Wesley

Director of Operations with extensive experience leading multi-site healthcare operations across rehabilitation and hospital settings. Skilled in workforce planning, vendor and supplier management, purchasing and contract negotiations, inventory control, cross-functional communication, and operational reporting. Experienced in using SAP, ERP, and Warehouse Management Systems (WMS) to support inventory visibility, workflow efficiency, and data-informed decisions.

Focused on productivity, turnaround times, service quality, regulatory compliance, and consistent operational performance.

Director of Operations - Texas Pain Rehab - Houston, TX

(2015-02 - 2026-03)

• Directed 300–500 weekly patient visits across five rehabilitation locations while maintaining consistent service standards.
• Led multi-site clinical and administrative operations, aligning physicians and site leaders around daily priorities.
• Coordinated workforce planning, scheduling, employee development, and performance management to support staffing continuity.
• Oversaw purchasing, vendor relationships, inventory controls, and operational resources across all locations.
• Negotiated with vendors and suppliers on purchasing needs, pricing, contract terms, and service expectations.
• Developed performance measures and process-improvement initiatives focused on productivity, turnaround times, and resource use.
• Strengthened communication across locations and departments to resolve service issues, coordinate resources, and improve workflows.
• Assisted in contract negotiations, development of requests for proposals, and implementation and administration of supplier contracts and agreements.
• Monitored supply markets, conducted market intelligence, and used findings to develop comprehensive reports and presentations.
• Worked with suppliers to support enabling technology solutions, including eProcurement and electronic catalogs.
• Met routinely with internal customers to identify sourcing opportunities and maximize contract value.
• Calculated and reported actual and projected sourcing savings by spend category.

Director of Operations - University General Hospital - Houston, TX

(2005-05 - 2015-02)

• Managed $65M+ operational budgets through financial planning, resource allocation, expense control, and performance monitoring.
• Directed 400+ employees across multiple operational functions, including workforce planning, employee development, and performance management.
• Oversaw multi-million-dollar purchasing and procurement operations, including vendor management, contract oversight, cost controls, and strategic sourcing.
• Negotiated supply and vendor agreements, coordinating contract requirements, purchasing priorities, and service expectations with internal stakeholders and suppliers.
• Led supply chain, distribution, logistics, procurement, inventory management, and operational support functions across hospital departments.
• Developed KPI programs to monitor patient satisfaction, turnaround times, productivity, inventory accuracy, and overall operational performance.
• Prepared and used operational reports and performance dashboards to track KPIs, identify trends, and support management decisions, including Power BI reporting where applicable.
• Improved operational workflows through process analysis, performance management, and continuous improvement strategies.
• Used SAP, ERP, and Warehouse Management Systems (WMS) to improve inventory visibility, reporting, workflow efficiency, and operational decision-making.
• Coordinated cross-department communication among operational teams and division leaders to align priorities, address issues, and support consistent service delivery.
• Collaborated with suppliers and group purchasing organizations to assess emerging spend aggregation opportunities.
• Ensured continued compliance with regulatory requirements, procurement guidelines, policies, and procedures at University General Hospital.
• Executed complex analyses using financial models, including Total Cost of Ownership (TCO), Lease vs. Buy, and Economic Value Models.

PhD Program - Walden University (2028-06)

M.S. - Leadership and Management - Sam Houston State University (2019-06)