Senior Infrastructure PM/IT/Service Director
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21+ Years as an IT Professional, Director of IT/Service, Technical Project and Help Desk Manager with experience based in vendor-relationships, process improvement and technological strategy for companies. Express experience in SOX Compliance, hardware/software controls, inventory-management, Documentation, Workflow Process Improvement, Critical Chain and Theory Of Constraints training.
I have worked in numerous industries including Pharma, Telecom, Luxury Fashion/Retail/Fragrance/Jewlery, IT Consulting, Engineer
Specialties: Managing and mitigating high profile corporate IT projects through all Project Lifecycles, Technology purchasing, cross-functional vendor relationships, server architecture, hardware repair and troubleshooting, project management, telecommunications, technical writing, SOX Compliance, process improvement and management. Windows, UNIX, Apple IOS, Android and Mac OS-based environments. Excels at customer-relationships and support.