Peyton Hunnicutt

An energetic and outgoing administrative professional providing executive-level support • Recognized for creative problem solving in project coordination and customer satisfaction • Strengths include organization, scheduling, and attention to detail • Able to multi-task under tight time-constraints with exceptional verbal, written, and interpersonal skills • Technical skills include EPIC, Microsoft Word, Excel, PowerPoint, and Outlook, and tax accounting software.

Veterinary Receptionist/Client Service Specialist - Animal Eye Clinic/Ophthalmology - Matthews, NC

(2025-02)

Greet clients when entering facility, work closely with referring veterinarians, schedule appointments, data entry, invoicing, payment processing, faxing, scanning and managing medical records.

Front Desk Receptionist - The Animal Hospital of Carrboro - Carrboro, NC

(2022-09 - 2023-02)

Greets customers when entering facility, schedule appointments, process payments, answer telephone and field any questions customers may have. Assist vet and vet techs in any way.

Business Support Staff - National Agents Alliance - Burlington, NC

(2022-08 - 2022-09)

Compiles and verify accuracy of data to be entered. Contact customers to resolve questions, inconsistencies, or missing data from documents submitted. Track work completed; transmit entered information into database; file and route documents after entry. Follow up with carrier to ensure receipt of documents. Assist staff in any way.

Registration - Duke Health – Kernodle Clinic - Burlington, NC

(2020-10 - 2022-06)

Check patients in for appointments, verify address and insurance information. Make corrections to either or both if needed using the EPIC system. Field questions for incoming patients, direct them to the appropriate department upon check in. Assist patients who are physically unable to walk to their appointments. Answer telephone and field questions to appropriate department/personnel.

Administrative Assistant (Intern) - R Craig Durham CPA, PLLC - Burlington, NC

(2020-01 - 2020-06)

Coordinate meetings, filing, correspondence, and accounting support. Direct workflow by organizing heavy scheduling demands, performing database management, and managing financial expenses/reporting. Calmly respond to shifting priorities and resolve escalated problems, potential risks, and conflicts. Serve as a liaison between clients and accounting staff by greeting clients with a courteous and friendly demeanor.

• Attain 100% compliance in financial auditing for 3 consecutive months.
• Serve as a liaison to the accounting team by running weekly reports to keep executive leadership up to date and minimize discrepancies and errors on tax returns, accounts receivable, and other financial documentation.
• Oversee inventory reports exceeding $40K covering expenses for equipment, supplies, employee events, and celebrations.
• Secure financial assets by reconciling large credit card and cash receipts exceeding $50K and verifying transactions against point-of-sale (POS) reports.
• Maintain an electronic filing system and processes to improve internal communications.
• Exercise business acumen while processing invoices, check requests, and payments.

Server - Wings to Go - Burlington, NC

(2017-10 - 2020-10)

• Consistently rated 5/5 stars on 45/50 customer feedback reviews for providing timely and friendly services.
• Responsible for training 3 new hires; ranked as a top employee for leadership.

Server - Texas Roadhouse - Burlington, NC

(2016-07 - 2017-09)

• Rated highly for attention to detail, organization, and providing outstanding customer service.

Hostess - Texas Roadhouse - Burlington, NC

(2015-05 - 2016-07)

• Reduced customer waiting times as quickly as possible.

AAS - Business Administration - Alamance Community College (2020-05)