Residency Program Coordinator at NuHealth Hospital (2025-01 – Present)
- Oversaw daily activities of residency/fellowship program, collaborating in development and implementation of operational policies, procedures, and standards to ensure program effectiveness
- Led development and planning of internal review process, recruitment, and graduation activities to enhance program outcomes
- Provide administrative oversight for all residency programs including using New Innovations technology to maintain residents databases in ERAS applications
- Keep the department up to date with ACGME/NRMP associations, including creating ROL (Rank Order List)
- Coordinated and documented departmental GMEC and PEC monthly staff meetings, ensuring accurate records and follow-up on action items
Engagement Specialist / Community Marketer at Humana (2022-01 – 2024-01)
- Established and maintained relationships with professional referral sources and community stakeholders, enhancing collaboration
- Conduct Grassroots Marketing efforts with a niche in the South Asian Community using my various language dialects
- Supported marketing initiatives to boost brand awareness through activities at physician offices, adult day cares, senior centers, libraries, and senior living communities
- Brand Humana Products by participating in Health Fairs and all senior-related events in Nassau/Suffolk counties
- Advanced business development by participating in multiple networking organizations across Long Island
Business Development Manager at AgeWell (2016-01 – 2022-01)
- Manage LHCSA accounts and utilize management information systems to adequately monitor the referral process, exceeding my weekly enrollment goals by 120% in the last 2 years
- Collaborated with doctors' offices, senior centers, and local business chambers to effectively brand AgeWell's MLTC line through large presentations, maintaining product recognition in key service areas
- Compiled a database of several hundred contacts, including specialized physicians now participating providers within the AgeWell network to strengthen service offerings
- Conducted grass roots marketing in communities, focusing on South Asian populations in Nassau and Suffolk counties of Long Island using Hindi, Punjabi, and Gujarati to enhance outreach
- Compile weekly productivity and marketing reports and stay in compliance with New York State
Director, Marketing & Admissions at Hilaire Rehab and Nursing (2007-01 – 2013-01)
- Increased nursing home admission sales by 20% annually
- Accelerated marketing and outreach programs, resulting in steady inflow of long-term and rehabilitation residents
- Organized seminars and marketing campaigns that educated potential customers and enhanced community awareness
- Spearheaded and initiated the development of our website platform to target potential markets
- Initiated sales calls to doctor's offices, assisted living facilities, elder care law attorneys, financial professionals, and hospital discharge planners, leading to increased submissions of patient review instruments to the facility
- Organized and conducted in-house facility tours and assisted the families with admissions paperwork
- Wrote promotional releases, press releases, brochures, and advertisements for health fair events
- Maintained knowledge of federal and state regulations for ever changing reimbursement rates to the facilities
Admissions Coordinator at Affinity Skilled Living & Rehab Center (2003-01 – 2007-01)
- Collaborated with hospitals and assisted living facilities, conducting site visits to assess bed availability for new residents
- Led facility tours and managed admissions documentation for incoming residents
- Coordinated community events and health fairs, building a pipeline of prospective admissions
Community Outreach Specialist at Northwell University Hospital (2002-01 – 2003-01)
- Provided counseling services to elderly following 9/11 attacks, helping them cope with trauma and recover
- Delivered presentations and led group counseling sessions at various senior centers and assisted living facilities to create awareness of "Project Liberty"
- Collaborated on one-year grant with Federal Emergency Management System and Community Medical Health Services to support community health initiatives
Fellowship at Kaiser Permanente (1997-01 – 1998-01)
- Completed rigorous training and didactic program to develop managerial skills in health care management for minority professionals
- Analyzed data for Humana acquisition by Kaiser Permanente, supporting senior director of negotiations
- Completed day-to-day duties accurately and efficiently
- Contributed innovative ideas and solutions to enhance team performance and outcomes
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Internship at Beth Israel Medical Center (1996-06 – 1996-08)
- Supported practice administrators in operational and clinical departments to enhance network development in insurance programs through physician credentialing for contracted HMOs
- Completed day-to-day duties accurately and efficiently
- Contributed innovative ideas and solutions to enhance team performance and outcomes
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
