Pragati Gurung

UKG/Kronos consultant and implementation professional with 10+ years of experience across UKG Pro WFM and Kronos Workforce Central, combining hands-on WFM expertise with project delivery leadership. Experienced leading end-to-end implementations and migrations from discovery and requirements through solution design, configuration, integrations, testing, cutover readiness, hypercare, training, and production support. Deep expertise in Timekeeping, Time & Attendance, Accruals, Attendance, Advanced Scheduling, Forecasting, Attestation, GTOR, Labor Costing, pay rules, compliance, time clocks, and payroll validation.

Strong Dell

Boomi, API, Workday, SAP, Oracle, and ADP integration background, with experience coordinating cross-functional teams, tracking timelines and dependencies, managing defects and issues, supporting stakeholder communications, documenting requirements and solutions, and driving process improvements.

Sr. UKG Pro Consultant / UKG WFM Implementation Lead at Stater Bros. (2023-01 – Present)

• Lead end-to-end UKG Pro WFM implementation and Kronos Workforce Central migration workstreams from requirements and solution design through configuration, data migration, integrations, testing, cutover readiness, training, hypercare, and post-go-live support.
• Serve as UKG Pro WFM SME supporting Timekeeping, Advanced Scheduling, Forecasting, Attestation, GTOR, Labor Costing, pay rules, accruals, attendance, overtime, shift differentials, holiday tables, compliance, and time-clock configuration.
• Support implementation governance through action tracking, issue escalation, decision follow-up, test readiness, cutover coordination, and stakeholder communication.
• Coordinate project timelines, milestones, dependencies, open actions, defects, risks, and deliverables using Agile practices, JIRA, and Scrum/Kanban boards; align HR, Payroll, IT, Operations, and business stakeholders.
• Lead data migration planning, validation, reconciliation, and readiness for employee information, time punches, pay rules, accrual balances, schedules, holiday tables, overtime rules, and historical workforce data.
• Design and support UKG integrations with Workday, SAP, Oracle, ADP, and other systems using Dell Boomi and custom APIs; troubleshoot real-time and batch data exchange.
• Lead functional, integration, regression, UAT, and parallel payroll testing; coordinate test readiness, defect triage, business validation, and payroll calculation reconciliation before deployment.
• Support and configure InTouch 9000/9100 time clocks, geo-fencing, and real-time tracking; validate employee timecards for weekly and bi-weekly payrolls and union requirements.
• Create reporting and analytics solutions using UKG/Kronos datasets, Power BI, IBM Cognos, and BIRT; reduced manual reporting effort by 40% through Power BI integration.
• Provide post-go-live and hypercare support, root-cause analysis, issue triage and resolution, access/security administration, SSO/MFA support, requirements/process documentation, and user training.
• Drive continuous improvement and UKG system enhancements by translating evolving business requirements into practical configuration, integration, reporting, and operational solutions.

Sr. Kronos Consultant / UKG & Boomi SME at L.A. Care Health Plan (2020-02 – 2022-11)

• Served as UKG Pro WFM and Dell Boomi SME across implementations, migrations, upgrades, integrations, and production support.
• Led Kronos Workforce Central to UKG Pro WFM migration activities including planning, configuration, data migration, parallel testing, cutover, and post-go-live stabilization.
• Designed and delivered Dell Boomi integrations connecting UKG with SAP SuccessFactors, Workday, and other enterprise platforms; configured Atoms, Molecules, CRTs, and environment extensions.
• Configured UKG Pro WFM pay rules, GTOR, compliance policies, scheduling, forecasting, and time-tracking functionality based on business and payroll requirements.
• Maintained requirements, configuration, testing, and issue documentation in support of implementation delivery and transition to ongoing production support.
• Planned and executed functional, regression, integration, and payroll parallel testing; coordinated defect triage and business validation.
• Built monitoring dashboards and analytics for integration performance and data-flow health and supported high-volume integration processing.
• Built UKG Data Hub, Power BI, Cognos, and BIRT reporting solutions to support workforce analytics and operational reporting.
• Partnered with business stakeholders, HR, Payroll, and IT to translate requirements, resolve complex WFM issues, coordinate delivery activities, and implement process improvements.

UKG/Kronos Analyst at IBM (2018-01 – 2019-12)

• Configured UKG Pro WFM Timekeeping, Attendance, and Advanced Scheduling, including accrual profiles and time-clock integrations.
• Developed inbound and outbound PeopleSoft-to-UKG Pro WFM integrations using Dell Boomi and supported data validation and troubleshooting.
• Supported Kronos installations, upgrades, patch management, application servers, and time clocks, including production issue resolution.
• Supported disaster recovery and system stabilization during UKG/Kronos outages and assisted with year-end configuration and operational support across multiple countries.

Kronos Consultant (Contractor) at Retail Business Services (2014-11 – 2017-12)

• Led full-cycle Kronos Workforce Central implementation activities, aligning configuration with business processes, workforce requirements, and compliance standards.
• Configured Time & Attendance, Scheduling, Absence Management, and Labor Tracking, including time clocks, pay rules, accruals, wage profiles, shift schedules, and user roles.
• Performed requirements and gap analysis, process optimization, data migration, and historical data imports while validating data accuracy and system integrity.
• Supported testing, implementation, user adoption, and ongoing production support for workforce management processes.

Bachelor's Degree – California State University, Fullerton (2005 – 2009)