Sunny Patel

I’m not just a Kronos/UKG Specialist—I’m the bridge between complex workforce systems and seamless business operations. With 5+ years of hands-on experience supporting 80,000+ users in fast-paced environments, I thrive on solving challenges others shy away from. From implementing end-to-end UKG WFM solutions to crafting tailored integrations and optimizing processes for Fortune 500 clients, I bring a rare blend of technical expertise and business acumen.

But here’s what truly sets me apart: I see HRIS and WFM systems not just as tools, but as engines that drive employee satisfaction, compliance, and operational excellence. Whether it’s designing military sick leave policies, configuring advanced scheduling modules, or leading firmware upgrades for thousands of devices—I believe every technical action should deliver a human impact.

I’m a problem solver, a collaborator, and a constant learner—passionate about staying ahead of technology trends like AI in HR systems, and helping organizations unlock their workforce potential. Let’s connect if you’re looking for someone who doesn’t just manage systems but transforms them.

With over 5 years of experience in HRIS and Workforce Management systems, I specialize in UKG/Kronos solutions, helping organizations streamline Timekeeping, Advanced Scheduling, Absence Management, and Payroll processes. I’ve supported complex environments with 80,000+ employees across multiple agencies, managing system upgrades, integrations, and compliance initiatives.

From configuring pay rules and accruals to leading firmware upgrades for 2,800+ devices, I combine technical expertise with business insight to deliver solutions that drive operational excellence. Skilled in handling ServiceNow tickets, Boomi integrations, and SQL reporting, I thrive on solving challenges in fast-paced, unionized, and multi-payroll settings.

I’m passionate about using technology to create seamless workforce experiences and ensuring systems not only work—but work smarter for people.

Master’s Degree in Engineering Management – University of Houston-Clear Lake

Blending technical expertise with leadership and strategic decision-making, this degree strengthened my ability to manage complex systems, optimize workflows, and drive innovative solutions in workforce management and HRIS environments.