Princess Smith

To obtain a career as a Certified Medical Assistant in a medical facility that not only allows me to utilize my knowledge but also gives me the opportunity to learn, be challenged, and advance within the company. Willing to relocate to: Montgomery, AL

Mental Health Technician I/ Medical assistant at Carastar Health Crisis Center/Montgomery Area Mental Health (2025-08 – Present)

• Observe and record patient behavior, vital signs, and physical condition, reporting changes to clinical staff.
• Assist patients with activities of daily living (ADLs), including bathing, dressing, and meals. Lead or assist in recreational, social, and therapeutic group activities.
• Ensure a safe environment, including de-escalation of aggressive behavior and potential restraint of patients if needed.
• Maintain accurate, timely shift notes and documentation in Electronic Health Records. Administer medication (if required by the role and state regulations).

Patient Care Coordinator/Medical Assistant at Jackson hospital clinic (2023-05 – 2025-08)

• Serving as the main point of contact, they explain treatment plans, medications, and care requirements to patients and their families.
• Organizing appointments, coordinating follow-ups, and helping patients navigate complex medical systems or virtual visits.
• Assisting patients with complicated medical paperwork, registering them within a facility, and researching billing or funding options.
• Bridging the gap between primary care physicians, specialists, and administrative staff to ensure seamless collaboration.
• Assessing individual patient needs and connecting them with helpful community resources, social services, or support groups.

Patient Care Technician at BAPTIST SOUTH HOSPITAL (2021-03 – 2023-05)

• Taking and recording vital signs such as blood pressure, pulse, temperature, and respiration rates.
• Helping patients with daily activities, including bathing, dressing, grooming, and changing bed linens.
• Assisting patients in getting out of bed, transferring to wheelchairs, and regularly turning or repositioning bedridden patients to prevent bedsores.
• Serving meal trays, feeding patients who cannot eat on their own, and monitoring fluid intake and output.
• Documentation of changes in a patient's condition, reporting concerns to the nursing staff, and updating patient charts

Medical Assistant at Children urgent care (2020-12 – 2021-03)

• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Prepare and administer medications as directed by a physician
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Set up medical laboratory equipment
• Cheerful and pleasant disposition
• Performed in-office procedures
• Performed blood draws
• Triaged patients
• Responsible for scheduling patients for appointments
• Responsible for back office duties
• Ordered labs
• X-ray

Pediatric Medical Assistant at Health Services Inc (2019-06 – 2020-12)

• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Prepare and administer medications as directed by a physician
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Set up medical laboratory equipment
• Cheerful and pleasant disposition
• Performed in-office procedures
• Performed blood draws
• Triaged patients
• Responsible for scheduling patients for appointments
• Responsible for back office duties
• Ordered labs

Medical Assistant at The Neurological Care Center of Montgomery (2014-02 – 2019-06)

• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Prepare and administer medications as directed by a physician
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Set up medical laboratory equipment
• Cheerful and pleasant disposition

Certified Medical Assistance (High School Diploma) – Montgomery Job Corps Center