Priscilla Marowa

Dynamic Sales Consultant with 2+ years driving customer satisfaction and revenue growth across fast-paced environments. Skilled in relationship-building, CRM management, and guiding clients through end-to-end sales processes. Bilingual communicator committed to delivering exceptional customer experiences.

Manager & Shift Lead - Domino's

(2023-01 - 2024-01)

• Led daily operations serving 100–200 customers, maintaining high satisfaction standards through efficient order and complaint resolution
• Trained and onboarded new team members via structured shadowing, improving team performance and service consistency
• Cross-trained across 4 operational areas, ensuring seamless service continuity during peak periods and staffing shortages

Receptionist - Keycare Homes

(2022-01 - 2023-01)

• Built strong relationships with residents through empathetic communication, consistently improving satisfaction and well-being
• Coordinated with healthcare providers and managed confidential medical records with accuracy and full compliance
• Conducted tours for prospective clients, presenting policies clearly and converting inquiries into positive first impressions

CSR - Samantha's Agency

(2022-01 - 2023-01)

• Delivered professional client communications that strengthened retention and built long-term business relationships
• Managed secure financial transactions with high attention to detail, ensuring accuracy and client trust
• Proactively networked with prospective clients to generate leads and expand the agency's active client base

Sales Associate - footlocker

(2019-01 - 2021-01)

• Drove personalised customer service and product recommendations at Foot Locker, boosting satisfaction and repeat visits

GED - Grayson College (2023-01)