Customer support engineer
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I've consistently been recognized for sales growth. Also i Recently graduated with impeccable research, time management and problem solving skills. working in retail it excels at analyzing, prioritizing and completing tasks in a professional manner. I demonstrate strong organizational, technical and analytical skills.
Host leader at BJs Restaurant (2015-05 – Present)
My Responsibilities is to be very definition of WOW to as they walk into the restaurant, I am there first and last impression. I give exceptional excitement to each guest and make sure their experience was wonderful. I enjoy interacting, laughing and giving my guest something to talk about to keep them coming.
Each guest that walks in the doors are different as soon as they walk in i try to define how i can make them happy and excite them as they leave as i do the same, seeing a smile on a guest face lets me know I am doing my job correct. I was hired as an Host, but then 2 months later I was promoted to carry out. Which is a big step to know that your manager trust you with both jobs, in knowing that you can handle both.
Now I am the leader of the host and take out members, with this position I maintain exceptional service and make sure my team is meeting every guest needs. Which I also maintain order and organization.
Sales Associate at The Avenue Plus (2014-07 – Present)
My job was to deliver exceptional service by greeting and serving customers in a timely, friendly manner. I also managed closing duties, including restocking items and reconciliation of the cash drawer. I made sure each customer needs were satisfied and they found what they were looking for.
USPS Mail Carrier at Post Office USPS (2017-09 – 2026-03)
Criminal justice – Community College of Baltimore County
