Pryde Rock

Experienced in customer service and team leadership, with a strong background in THC and CBD products within a medical dispensary, seeking to leverage problem-solving abilities and adaptability as a Cannabis Specialist. Proven track record in staff training and development, and adept at managing POS systems. Ready to contribute to a dynamic team and support business growth.

Focused professional with experience in holistic learning, instructional programming, and lifelong learning. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goal.

Lead Budtender Specialist at Cannabist Company (2024-09 – Present)

• Assisted medical patients by recommending suitable cannabis products and keeping sales floors stocked.
• Provided exceptional customer service by promptly addressing inquiries and resolving complaints effectively.
• Educated customers and patients on medical products, methods of consumption and safety.
• Managed point-of-sale systems to ensure accuracy of transactions and timely delivery of orders.
• Built relationships with vendors to stay up-to-date on the latest products, trends, and pricing information.
• Demonstrated ability to lead and motivate teams of budtenders, resulting in increased customer satisfaction.
• Verified proper paperwork, documentation, and ID to comply with regulations.

Music Production Teacher at BCS (2024-03 – Present)

• Motivate and engage students, developing skills and knowledge of music composition arrangements and performance.
• Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students.
• Organized and used variety of teaching techniques, maximizing individual and group learning.
• Differentiated instruction using hands-on, active learning techniques.
• Adapted instructional strategies to meet student needs.

Brand Management (Holistic Wellness) at Rafym Essentials (2020-02 – Present)

• Managed budgets for advertising campaigns while ensuring efficient use of resources.
• Managed relationships with external partners and vendors to ensure successful execution of marketing initiatives.
• Engaged with customers to provide feedback and insights into their experiences with the brand.
• Contributed to content creation for websites and social media platforms to increase engagement with target audiences.
• Managed budgets and allocated resources efficiently to achieve brand objectives.
• Developed pricing strategies to balance firm objectives and customer satisfaction.

Membership Enrollment Specialist at Planet Fitness (2021-04 – 2022-10)

• Collaborated with faculty members to develop recruitment strategies aimed at increasing enrollment numbers.
• Reviewed applications for accuracy before submitting to appropriate entities for processing.
• Provided support and guidance to members regarding gym policies, enrollment and other related inquiries.
• Performed administrative duties such as filing documents, preparing correspondence and scheduling appointments.
• Assisted customers in navigating through various web pages on the company's website during their purchase process.

High School Diploma – Rocky Mount High (2007-06)