Quan Hall

Creating connection through craft, care, and community. Transforms service into storytelling and leads with excellence and connection.

Server/Bartender at SBE, Katsuya (2025-11 – Present)

Guide guests through omakase-style offerings, premium sushi selections, and curated cocktail menus at high-end Japanese restaurant.

• Guide guests through omakase-style offerings, premium sushi selections, and curated cocktail menus
• Explain Sake profiles, wine pairings, and specialty cocktails with clarity and confidence
• Minimize comps and errors through attention to detail/clear team communication during peak service periods

Lead Bartender at Damn, I Miss Paris (2025-03 – 2025-08)

Lead bartender managing high-volume service with 100+ nightly guests and 50+ cocktail recipes.

• Averaged 100+ nightly guests while maintaining consistency and flair across 50+ cocktail recipes
• Cultivating repeat patronage through personalized service drove 55% increase in customer retention
• Oversaw weekly inventory and alcohol orders with zero stockouts throughout service rush
• By streamlining prep systems (ice, garnishes, syrups, glassware), reduced wait times 80% during peak hours

Lead Bartender at The Gathering Spot (2023-05 – 2025-06)

Curator of craft cocktail menu with locally-sourced ingredients, managing daily operations and staff training.

• As curator of 20+ recipes with locally-sourced ingredients, earned member acclaim, boosting bar revenue by 38%
• Processed 50+ transactions per shift with 99.9% accuracy — zero cash discrepancies
• Often developed and led onboarding workshops, improving staff drink prep efficiency by 25%
• Zero health code violations during inspections — owed to maintaining bar cleanliness and organization

Server at Vibiana (2022-05 – 2024-05)

FOH/BOH coordinator managing large-scale events with 500+ nightly guests during special programming.

• Coordinated FOH/BOH operations serving 500+ guests nightly during REVIVE's sold-out, 4-week run
• Ensured seamless communication between captains, servers, and support, delivering consistent, polished service for 75+ events year after year

Server/Bartender at City Club LA (2022-03 – 2023-08)

Private members club server and bartender delivering refined service and beverage programs.

• Delivered refined, high-touch service to private members, averaging 20% gratuities
• While supporting large events of 70+ guests, maintained one-on-one focus / interaction
• Created bespoke cocktails and wine pairings, driving 60% growth in bar revenue

Server Captain at Soho House (2015-08 – 2021-07)

Server Captain leading floor operations, staff mentorship, and beverage program development.

• Led floor operations and mentored junior staff, cultivating a culture of consistency and poise
• Rebuilt craft cocktail and wine selections, implementing batch-prep systems that improved bar speed by 75%
• Minimized member grievances by 98% through clear communication and proactive leadership

BA in English, Performance Studies – Northwestern University (2008)