Quinton Cathey
U-Haul Customer Service Representative
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About
Customer service and operations professional with experience supporting daily business operations, handling in-person client needs, managing records, and coordinating teams in fast-paced settings. Brings administrative skills, conflict management, cash handling, and office systems experience that transfer well to property management and assistant manager roles.
Experience
U-Haul Customer Service Representative - Uhaul - San Francisco, CA
(2026-01)
Supported daily rental operations by assisting customers, managing equipment use, and handling front-counter service.
- Coordinated trailer hookups, truck cleaning, and lot tasks to keep vehicles ready for customer pickup.
- Used mobile tools and office systems to process rentals, maintain records, and manage storage unit activity.
- Resolved customer questions and service issues while maintaining a professional and organized work environment.
Copy and Print Manager - JobCorp - San Francisco, CA
(2024-09 - 2024-12)
Managed daily copy room operations serving more than 300 students in a high-volume setting.
- Supervised 3 employees and assigned tasks to maintain service quality and workflow efficiency.
- Maintained equipment readiness and supported customers with print requests, scheduling, and service needs.
- Handled administrative tasks and front-desk communication in a fast-paced service environment.
Security Officer - Securitas - Oakland, CA
(2022-08 - 2023-10)
Monitored multiple sites and helped maintain safe, secure environments for clients and property.
- Conducted routine patrols and risk checks to identify issues and support loss prevention efforts.
- Responded to incidents, documented findings, and communicated clearly with teams and site contacts.
- Followed security procedures and maintained awareness of building activity and visitor concerns.
Education
Associate's degree - Business Administration - City College of San Francisco (2025-01)
Trade school - Business Administration - Job Corps (2024-03)
Upper secondary education - North Cobb High School (2016-01)
