Rachael Williams

Human Resources professional with experience supporting recruitment, onboarding, employee relations, compliance, and workforce reporting in fast paced environments.

Background includes staffing supervision, HR generalist support, and retail pharmacy operations. Known for clear communication, confidentiality, attention to detail, and consistent follow-through when supporting leaders and colleagues through day to day HR processes.

Human Resources Generalist/ Benefits Specialist - Sewon America Inc.

(2024-02)

• Support full cycle recruitment by sourcing candidates through job boards and social media while maintaining an active pipeline of qualified applicants.
• Coordinate onboarding processes and ensure new hires meet internal requirements and compliance standards.
• Maintain employee documentation and workforce reporting through SAP/ERP systems, supporting audits and HR operations.
• Assist with employee relations matters by documenting concerns, supporting investigations, and partnering with leadership on performance and disciplinary actions.
• Support payroll and employee data processes using ADP, ensuring accuracy in timekeeping, reporting, and HR records.
• Generate HRIS reports and review survey and exit feedback to identify workforce trends and improvement opportunities.

Staffing Supervisor/ Account Manager - The Reserve Network - Savannah, GA

(2021-08 - 2024-02)

• Supported high-volume recruiting by sourcing, pre-screening, interviewing, and onboarding candidates for client staffing needs.
• Tracked candidate pipelines and onboarding workflows using Avionté Applicant Tracking System (ATS).
• Maintained staffing documentation and employee records through Oracle, ensuring accuracy and timely workforce reporting.
• Oversaw and supported 50+ employees, ensuring training compliance and responding to employee and client concerns.
• Built partnerships with colleges and community organizations to strengthen recruitment outreach and sourcing pipelines.
• Developed Excel-based staffing trackers and reports to support workforce planning and daily operations.

Lead Pharmacy Technician - CVS Pharmacy - Savannah, GA

(2016-02)

• Supported onboarding and training of new pharmacy team members, ensuring understanding of workflows, compliance, and service expectations.
• Verify insurance information, support prescription processing, and maintain accurate documentation.
• Ensured confidentiality and compliance with pharmacy regulations in a highly regulated retail healthcare environment.
• Managed inventory controls, including medication counts and dosage measurement to maintain quality and accuracy standards.
• Prepared invoices, vendor documentation, and operational records with close attention to detail.
• Delivered consistent customer service in a fast-paced retail setting while supporting daily pharmacy operations.

Bachelor of Business Management - University of Phoenix

Associate Degree - Health Care Administration - University of Phoenix

Human Resources Certificate (2021-03)