Rae Kibble
CUSTOMER SERVICE
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About
Dedicated and customer-focused professional with over 10 years of experience providing exceptional support in fast-paced environments. Skilled in handling customer inquiries, resolving complaints, and ensuring high levels of customer satisfaction. Known for a positive attitude, excellent communication skills, and the ability to build strong relationships with customers.
Adept at multi-tasking, problem-solving, and consistently delivering personalized, solution-oriented service. Committed to enhancing the customer experience and contributing to the overall success of the team.
Experience
ADVANCED ESTHETICIAN - Restore Hyper Wellness
(2021)
- Conduct thorough consultations, assess skin types and conditions, and recommend appropriate treatments based on individual needs.
- Provide emotional relief and boost the confidence of patients undergoing long-term treatment
- Maintain compliance with all applicable laws and regulations, including maintaining an esthetics license
TRANSPORTATION - UCare
(2021-07 - 2021-10)
- Arranging rides for members to and from medical, dental, mental health, etc., and durable medical equipment appointments.
- Ensuring all transportation arrangements comply with UCare's policies, including distance limitations and eligibility criteria
- Addressing and resolving any transportation-related issues or complaints from members, maintaining a high standard of customer service
MENTAL HEALTH CLINIC ASSISTANT - Healthpartners
(2017-05 - 2020-12)
- Greeting patients, scheduling appointments, and providing high-quality customer service
- Answering phones, maintaining patient records, and ordering supplies
- Preparing and maintaining medical records, and entering information into computerized medical records
Education
SECONDARY SCHOOL - Henry Sibley (2008 - 2012)
TRADE SCHOOL - Medspa Institute of America (2018 - 2020)

