Rainey Thompson

I'm a Licensing and Compliance Director with 15+ years' experience building scalable compliance programs, streamlining licensing operations, and leading high-performing teams to resolve complex regulatory challenges. I design practical controls and centralized tracking systems that reduce risk, accelerate approvals, and improve compliance outcomes, while coaching staff and partnering with leadership to deliver sustainable operational improvements. Energetic and community-focused, I bring empathy, clear communication, and a solutions-oriented mindset to every compliance initiative.

Licensing and Compliance Director at Pineda Roofing and Construction (2025-10 – 2026-04)

• Designed and optimized the company compliance program to align policies with industry regulations and reduce legal risk.
• Streamlined licensing workflows and documentation, accelerating approvals and improving stakeholder satisfaction.
• Led compliance audits, identified control gaps, and implemented corrective actions to strengthen regulatory adherence.
• Implemented a centralized compliance tracking system to improve issue detection and shorten response times.
• Developed and delivered cross-departmental training to increase regulatory awareness and reduce repeat errors.
• Advised leadership on regulatory exposure and remediation strategies to support operational decisions.

Licensing and Compliance Director at Schnieder Commercial Building Solutions (2025-01 – 2026-10)

• Established streamlined compliance reporting processes to improve management review efficiency and timeliness.
• Led internal investigations and ensured timely regulatory filings, restoring stakeholder confidence.
• Collaborated with corporate teams to close compliance gaps and reduce recurring issues.
• Assessed existing compliance systems and recommended control enhancements to improve regulatory alignment.
• Implemented a compliance-tracking solution to increase reporting accuracy and accelerate corrective actions.
• Built team capability through targeted training and mentorship, improving accountability and engagement.

Operations Manager at Debris Masters (2020-11 – Present)

• Led day-to-day operations across multiple departments to maximize efficiency and ensure consistent service delivery.
• Implemented cost-saving initiatives through vendor negotiations and process improvements, reducing overhead.
• Developed and enforced policies and procedures to maintain compliance with corporate standards and regulatory requirements.
• Coordinated financial activities, optimizing budgets and improving cash flow management.
• Directed cross-functional projects to enhance operational performance, on-time delivery, and internal communication.

Contractor Licensing Coordinator at Restore Masters Contracting, LLC/AAA Roofmasters, INC (2023-02 – 2025-01)

• Secured certificates of insurance and maintained bonds to ensure compliance with federal, state, county and city requirements.
• Audited projects and enforced building and safety codes to prevent violations and protect company reputation.
• Managed licensing renewals and documentation to maintain uninterrupted operations.
• Designed and implemented efficient workflows to speed processing and improve accuracy.

Operations Manager at Guardian Roofing (2017-07 – 2020-10)

• Managed daily operations across departments to drive efficiency and meet project timelines.
• Implemented cost-saving initiatives and vendor strategies that reduced overhead.
• Developed plans and schedules for concurrent projects, ensuring timely completion and quality control.
• Oversaw project budgets and controlled expenditures to maintain financial performance.

Executive Assistant at Dr. Richard Ballard (2006-06 – 2017-07)

• Compiled and analyzed data to support executive decision-making and organizational strategy.
• Managed executive communications, ensuring timely responses to stakeholders.
• Organized and maintained confidential records in compliance with privacy standards.
• Coordinated with insurance providers (Medicare/Medicaid) to streamline patient care processes.
• Developed and enforced executive policies to enhance operational efficiency and compliance.
• Managed exclusions lists and maintained knowledge of DEA and board certification requirements.
• Maintained credentialing database, tracked expiration's of certifications/licenses, and assisted with credentialing documentation.
• Obtained NPI numbers for new staff and sites and ensured up-to-date clinical privileging forms and annual attestations.
• Maintained critical incident reports and produced quarterly incident trend analyses.

Bachlors in Social Science – Charter University (2009 – 2013)