Licensing and Compliance Director at Pineda Roofing and Construction (2025-10 – 2026-04)
- Designed and optimized the company compliance program to align policies with industry regulations and reduce legal risk.
- Streamlined licensing workflows and documentation, accelerating approvals and improving stakeholder satisfaction.
- Led compliance audits, identified control gaps, and implemented corrective actions to strengthen regulatory adherence.
- Implemented a centralized compliance tracking system to improve issue detection and shorten response times.
- Developed and delivered cross-departmental training to increase regulatory awareness and reduce repeat errors.
- Advised leadership on regulatory exposure and remediation strategies to support operational decisions.
Licensing and Compliance Director at Schnieder Commercial Building Solutions (2025-01 – 2026-10)
- Established streamlined compliance reporting processes to improve management review efficiency and timeliness.
- Led internal investigations and ensured timely regulatory filings, restoring stakeholder confidence.
- Collaborated with corporate teams to close compliance gaps and reduce recurring issues.
- Assessed existing compliance systems and recommended control enhancements to improve regulatory alignment.
- Implemented a compliance-tracking solution to increase reporting accuracy and accelerate corrective actions.
- Built team capability through targeted training and mentorship, improving accountability and engagement.
Operations Manager at Debris Masters (2020-11 – Present)
- Led day-to-day operations across multiple departments to maximize efficiency and ensure consistent service delivery.
- Implemented cost-saving initiatives through vendor negotiations and process improvements, reducing overhead.
- Developed and enforced policies and procedures to maintain compliance with corporate standards and regulatory requirements.
- Coordinated financial activities, optimizing budgets and improving cash flow management.
- Directed cross-functional projects to enhance operational performance, on-time delivery, and internal communication.
Contractor Licensing Coordinator at Restore Masters Contracting, LLC/AAA Roofmasters, INC (2023-02 – 2025-01)
- Secured certificates of insurance and maintained bonds to ensure compliance with federal, state, county and city requirements.
- Audited projects and enforced building and safety codes to prevent violations and protect company reputation.
- Managed licensing renewals and documentation to maintain uninterrupted operations.
- Designed and implemented efficient workflows to speed processing and improve accuracy.
Operations Manager at Guardian Roofing (2017-07 – 2020-10)
- Managed daily operations across departments to drive efficiency and meet project timelines.
- Implemented cost-saving initiatives and vendor strategies that reduced overhead.
- Developed plans and schedules for concurrent projects, ensuring timely completion and quality control.
- Oversaw project budgets and controlled expenditures to maintain financial performance.
Executive Assistant at Dr. Richard Ballard (2006-06 – 2017-07)
- Compiled and analyzed data to support executive decision-making and organizational strategy.
- Managed executive communications, ensuring timely responses to stakeholders.
- Organized and maintained confidential records in compliance with privacy standards.
- Coordinated with insurance providers (Medicare/Medicaid) to streamline patient care processes.
- Developed and enforced executive policies to enhance operational efficiency and compliance.
- Managed exclusions lists and maintained knowledge of DEA and board certification requirements.
- Maintained credentialing database, tracked expiration's of certifications/licenses, and assisted with credentialing documentation.
- Obtained NPI numbers for new staff and sites and ensured up-to-date clinical privileging forms and annual attestations.
- Maintained critical incident reports and produced quarterly incident trend analyses.
