Raj Mukerjee

Results-driven Senior Manager of IT Audit, Compliance, and Advisory with 18+ years of global experience leading IT SOX, IT General Controls (ITGCs), application controls, SOC 1/SOC 2, ERP assurance, and technology risk programs. Proven ability to strengthen control environments, close audit gaps, and align governance with COSO, COBIT, ISO 27001, NIST, and emerging AI risk frameworks. Leverages AI, automation, and enterprise cloud platforms, including Oracle NetSuite, Oracle Fusion Cloud ERP, SAP, AWS, and GCP, to enhance assurance efficiency, strengthen financial reporting controls, and deliver technology risk insights.

Senior Manager of IT Audit (Interim Consultant) at PagerDuty (2025-09 – Present)

• Lead end-to-end delivery of ITGC, ITAC, Key Report testing, and SOC 1/SOC 2 assurance, ensuring audit readiness and compliance with SOX and external audit standards.
• Partner cross-functionally with Finance, Engineering, and the AI Engineering teams to strengthen governance over emerging technologies and core business systems.
• Design and implement audit strategies for a complex, internally developed tech stack supporting PagerDuty's enterprise applications and service platform.
• Interface directly with the Business Process owners and system Admins to deliver audit results, and risk insights that inform financial reporting and control maturity.
• Collaborate with Big 4 external auditors during year-end audit cycles, providing evidence, walkthroughs, and final deliverables supporting audited financial statements.

Senior Manager of IT Compliance and Advisory at SOA Projects Inc. (2024-06 – 2025-08)

• Led cross-functional teams of 30+ professionals delivering IT SOX programs, including risk assessments, control design reviews, ITGC operating effectiveness testing, and ERP assurance across Oracle Fusion (Instacart, Gilead Sciences), Oracle NetSuite, SAP, and other enterprise ERP environments.
• Directed SOX readiness initiatives, managing scoping, walkthroughs, and control validation across complex technology environments and business-critical applications.
• Identified control gaps and emerging risks, providing strategic recommendations and remediation plans to strengthen IT governance and financial reporting controls.
• Partnered with Finance, Engineering, and Security leadership to align compliance initiatives with operational objectives and enterprise risk strategy.
• Coached Managers, Principals, and Seniors, driving consistency and quality across audit deliverables.
• Oversaw end-to-end IT and security audits for Fortune 100 clients, delivering timely assurance reports and actionable insights to executive stakeholders.
• Representative Clients: Instacart, Gilead Sciences, Confluent, and HoneyBook (Pre-IPO SOX Readiness Assessment).

Senior Manager - IT SOX & Compliance at GoPro Inc. (2021-04 – 2024-06)

• Led the execution and oversight of IT SOX programs, managing a 15-member team across North America, the Philippines, and India, including annual risk assessments, control design evaluations, and operating effectiveness testing of IT General Controls (ITGCs).
• Directed SOX readiness initiatives, managing scoping, walkthroughs, and control validation across complex technology landscapes and business-critical applications.
• Identified control gaps and emerging risks, providing strategic recommendations and implementing remediation plans to strengthen IT governance and risk posture.
• Partnered cross-functionally with Finance, Engineering, and Security leadership to align compliance efforts with operational efficiency and enterprise risk strategy.
• Coached and developed Managers, Principals, and Seniors, driving consistency, quality, and strategic alignment across audit deliverables and team objectives.
• Oversaw end-to-end IT and security audits for Fortune 100 clients, ensuring timely delivery of assurance reports and actionable insights for executive stakeholders.

InfoSec, Finance Risk and IT Officer at New Relic Inc. (2019-08 – 2021-04)

• Led the global IT audit, risk, and security program, including SOX planning and execution (Phase I & II ITGC and application control testing), IT operations reviews, and SOC 1 / SOC 2 audit coordination.
• Directed large internal and external audit teams, managing 20 EY IT Risk auditors and 40 Deloitte IT Risk auditors, and reported consolidated results to the IT Business Process Director and VP of Internal Audit.
• Oversaw enterprise-wide User Access Review (UAR) across critical systems (Oracle NetSuite, Salesforce, Snowflake, Schwab, product databases), leveraging JIRA and Zendesk workflows to coordinate engineers, analysts, and security teams.
• Developed and delivered IT audit training modules, guiding SMEs in building scalable, standardized content for SOX and security enablement company-wide.
• Led first-year audits over emerging non-SOX areas including MuleSoft integrations, Kafka pipelines, and data-usage computations, strengthening audit coverage and control maturity.

Finance and IT Audit Manager at The Coca-Cola Company (2017-03 – 2019-07)

• Directed IT systems and audit operations across 100+ countries, serving as systems liaison and lead trainer for global Finance and IT audit tools.
• Developed global auditor training programs and standardized methodologies for 120+ team members, enhancing audit consistency and efficiency.
• Owned the Corporate Risk & Control Matrix (RCM) for Finance and IT, ensuring timely updates aligned with evolving business and compliance requirements.
• Implemented RSA Archer GRC platform, driving system design, testing, and global rollout to strengthen audit governance.
• Led IT and Security audits across corporate and bottler entities, and supported GDPR compliance initiatives within Corporate Audit.

Principal Auditor (Finance & IT) at The Coca-Cola Company (2016-12 – 2017-03)

• Led Finance and IT audits across Customer Service, Marketing, and Activations, improving control visibility and process alignment.
• Directed brand and customer experience initiatives, strengthening audit insights with a customer-centric focus.
• Oversaw strategic audits of Security and Aviation, including assessments of Gulfstream V jets, vintage DC-3 aircraft, and the privately owned Charlie Brown Airport.
• Led audits of the Global Mobility program covering worldwide employee relocations and benefits.
• Managed operational optimization project for Coca-Cola's Ireland Bottler in Dublin, relocating for seven months to drive process efficiencies.
• Conducted enterprise IT risk reviews across Corporate, Business Units, and Bottlers, covering ITGCs, application controls, and custom system integrations.

Senior Auditor (Finance and IT) at The Coca-Cola Company (2012-08 – 2016-12)

• Directed marketing agency audits, validating vendor charges against Master Service Agreements (MSAs) and improving financial transparency.
• Analyzed agency–principal structures to strengthen governance and optimize reporting for Corporate Finance.
• Led two consecutive Corporate Controller's Group audits, assessing unconsolidated investments, Delegation of Authority, SEC certifications, and entity-level controls.
• Executed ITGC and application control testing for Coca-Cola Mexico and U.S. operations, relocating to Mexico City for six months to oversee audit delivery and coordination.

Internal Auditor at OFS Fitel LLC (2010-11 – 2012-08)

• Led J-SOX and operational audits across subsidiaries in Tokyo, Chengdu, and Augsburg; relocated to Munich for five months to oversee regional execution and reporting.
• Partnered with IT Audit teams to assess ITGCs, application controls, and security access reviews, including SAP ERP inventory and year-end processes.
• Enhanced SAP utilization within inventory management, improving accuracy and strengthening control efficiency in Augsburg operations.
• Directed lean manufacturing audit initiative at the Carrollton, Georgia facility, aligning process improvements with a refined audit and control framework.

Finance & IT Risk Advisory Associate at Ernst & Young LLP (2009-07 – 2010-10)

• Performed full life-cycle accounting analysis across Automotive, Banking, Insurance, Manufacturing, and Non-Profit sectors.
• Led audit testing and documentation over AR, AP, Cash, PPE, ITGCs, ITACs, and automated control environments.
• Reviewed SOC reports and network security findings, identifying control weaknesses and remediation opportunities.
• Delivered benefit plan audits covering retiree health, life insurance, COBRA, and flexible spending accounts.
• Analyzed PPE capitalization and inventory processes for major manufacturing clients, including physical verification and policy alignment.

Master of Science in Cybersecurity, Policy and Policy – Georgia Institute of Technology (2025-01)

Masters in Professional Accountancy – Georgia State University (2008-08 – 2009-05)

BBA in Accounting – University of Georgia (2003-08 – 2008-05)