Rakin Ridwan

Information Systems graduate with hands-on experience in SQL, Python, Java, Power BI, and Tableau across financial services and enterprise environments. Proven track record delivering data-driven dashboards, KPI reporting, and process automation at GM Financial and Panda Solutions. Skilled at translating complex data into actionable business insights.

Jr. Data Analyst - Panda Solutions USA LLC - Dallas, TX

(2026-06)

• Analyze business datasets to support recurring reporting, KPI tracking, dashboard development, and operational decisions
• Write SQL queries to extract, clean, validate, and organize data for KPI tracking, trend analysis, and data quality checks
• Create reports, dashboards, and visualizations covering performance metrics, data accuracy, and business trends
• Collaborate with IT and business stakeholders to improve reporting workflows and deliver data-driven insights

Operations Analyst - Sign Express - Dallas, TX

(2024-12 - 2026-06)

• Manage print server infrastructure and resolve technical issues, maintaining 99% system uptime and operational continuity
• Built Excel-based reporting models and Power BI dashboards to track KPIs, project status, turnaround time, and performance
• Analyzed operational workflows and implemented process improvements, increasing reporting accuracy by 25%
• Partnered with cross-functional stakeholders to translate business requirements into data-driven operational solutions

Intern - Global Application Delivery Services Engineer - GM Financial - Arlington, TX

(2024-05 - 2024-08)

• Automated F5 BIG-IP network provisioning using Ansible, Python, and Terraform, cutting deployment time by 70%
• Scripted SSL/TLS certificate lifecycle management with Venafi, eliminating renewal errors by 90% and ensuring compliance
• Built CI/CD-aligned pipelines to provision pools, virtual servers, and certificates, accelerating release cycles by 30%
• Developed Python and SQL scripts to monitor system and deployment logs, enabling proactive anomaly detection
• Automated compliance and reporting workflows, reducing manual processes by 70% and improving audit readiness
• Identified and resolved TCP/IP, VLAN, and VIP configuration issues, reducing network downtime by 25%

Bachelor of Science - Information Systems - The University of Texas at Arlington (2025-05)