Rakin Ridwan
Information Systems graduate with hands-on experience in SQL, Python, Java, Power BI, and Tableau
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About
Information Systems graduate with hands-on experience in SQL, Python, Java, Power BI, and Tableau across financial services and enterprise environments. Proven track record delivering data-driven dashboards, KPI reporting, and process automation at GM Financial and Panda Solutions. Skilled at translating complex data into actionable business insights.
Experience
Jr. Data Analyst - Panda Solutions USA LLC - Dallas, TX
(2026-06)
- Analyze business datasets to support recurring reporting, KPI tracking, dashboard development, and operational decisions
- Write SQL queries to extract, clean, validate, and organize data for KPI tracking, trend analysis, and data quality checks
- Create reports, dashboards, and visualizations covering performance metrics, data accuracy, and business trends
- Collaborate with IT and business stakeholders to improve reporting workflows and deliver data-driven insights
Operations Analyst - Sign Express - Dallas, TX
(2024-12 - 2026-06)
- Manage print server infrastructure and resolve technical issues, maintaining 99% system uptime and operational continuity
- Built Excel-based reporting models and Power BI dashboards to track KPIs, project status, turnaround time, and performance
- Analyzed operational workflows and implemented process improvements, increasing reporting accuracy by 25%
- Partnered with cross-functional stakeholders to translate business requirements into data-driven operational solutions
Intern - Global Application Delivery Services Engineer - GM Financial - Arlington, TX
(2024-05 - 2024-08)
- Automated F5 BIG-IP network provisioning using Ansible, Python, and Terraform, cutting deployment time by 70%
- Scripted SSL/TLS certificate lifecycle management with Venafi, eliminating renewal errors by 90% and ensuring compliance
- Built CI/CD-aligned pipelines to provision pools, virtual servers, and certificates, accelerating release cycles by 30%
- Developed Python and SQL scripts to monitor system and deployment logs, enabling proactive anomaly detection
- Automated compliance and reporting workflows, reducing manual processes by 70% and improving audit readiness
- Identified and resolved TCP/IP, VLAN, and VIP configuration issues, reducing network downtime by 25%
Education
Bachelor of Science - Information Systems - The University of Texas at Arlington (2025-05)
