Raquel Villegas

Energeticprofessional with 10+years ofworking experience at the high sea, on board cruise ships from 90 to 3500 passengers + crew; known forturning challenges into opportunitiesfor success.Highlyorganizedanddetail-obsessed. Anaturalteamplayer, building strong connections with coworkers and creating a fun, productive environment. Whether on the front lines or behind the scenes, I am all about delivering top-notch service, embracing new tech, and constantly pushing for improvement.

Ready to tackle any challenge and help the team shine!.

Teacher of English as a second language– Juan Pablo I School – Puerto Montt, Chile

March 2013 – November 2015

• Developed lesson plans for groups of 15 students, ages 6 to 16, tailored to different learning needs and levels.
• Promoted language acquisition and social studies understanding through interactive teaching methods.
• Maintained a positive and inclusive classroom atmosphere, encouraging student participation.

Fine Jewelry and Watches Specialist/Sales Associate – Celebrity Cruises RCCL – At Sea

December 2015 – January 2023

• Specialized in fine jewelry and watches, utilizing advanced sales techniques to promote products, upsell, and achieve sales targets.

Coast Pilot Cadet, Cepromar, Valparaiso - August 2021

BA Education (English as a Second Language), Universidad San Sebastian – January 2013

AA Touristic Services, Salesianos Padre San Jose, Puerto Montt, Chile – November 2007

Basic Safety Trainings (STCW)Bridge Equipment ReadingNavigation & Watch keepingCustomer ServiceExcellenceExcellent CommunicationAttention to DetailTeamwork and CollaborationCritical Decision-MakingNative English &SpanishProactive AttitudePoint of Sale (POS)SystemsIntermediate PortugueseDesire to Learn and GrowDatabase & InventoriesPhone & Online SupportProblem SolvingMicrosoft Office Suite

Mobile Devices Proficiency