Reneé Wilson-Ramirez

Detail-oriented Program Assistant with experience in administrative operations, scheduling, event coordination, procurement support, recordkeeping, and customer service. Strong background in managing office workflows, processing invoices and documents, maintaining tracking systems, and supporting program staff in fast-paced public service environments. Known for accuracy, communication skills, and the ability to build positive relationships with clients, staff, and community partners.

Office Assistant - Maryland-National Capital Park and Planning Commission (M-NCPPC) - Mitchellville, MD

(2023-06)

• Provide administrative and program support for division staff, including scheduling, calendar coordination, and meeting preparation.
• Assist with event logistics by conducting venue tours, preparing materials, and ensuring smooth client communication.
• Maintain digital and physical filing systems, improving data accuracy and retrieval time for program documentation.
• Prepare, process, and track invoices, vendor payments, and internal forms in accordance with agency procedures.
• Manage incoming inquiries, respond to client questions, and support frontline service to the public.
• Coordinate staff schedules and resources to support events and program needs.
• Assist with procurement tasks such as gathering quotes, preparing requests, and tracking purchases.
• Support program monitoring by collecting feedback and updating internal records.

Entrepreneur / Chief Executive Officer - Truly Inspired Events - Lanham, MD

(2018-02 - 2023-06)

• Managed all administrative and operational functions of an event-planning business, including scheduling, budgeting, invoicing, and contract preparation.
• Built and maintained vendor databases, tracked payments, and monitored project timelines.
• Coordinated logistics, materials, and communications for multiple events simultaneously.
• Developed marketing materials and managed client relations to support program-level goals and repeat business.
• Maintained accurate financial and procurement records and ensured compliance with company policies.

Receptionist / Annuity Plan Assistant - International Painters Union and Allied Trades - Washington, DC

(2003-09 - 2004-10)

• Processed annuity reconciliations, withdrawal requests, and account updates while maintaining accuracy and confidentiality.
• Provided administrative support, including filing, recordkeeping, mail coordination, and data entry.
• Supported member inquiries and assisted with document preparation for program operations.

Floor Associate - Bath & Body Works - Hyattsville, MD

(2002-03 - 2005-05)

• Delivered customer service and maintained product organization to support daily store operations.
• Supported inventory tracking and team collaboration during high-volume periods.

Teller / Relationship Banker - Pentagon Federal Credit Union - Alexandria, VA

(1998-09 - 2000-11)

• Assisted members with financial transactions, account services, and program information.
• Managed vault operations, reconciliations, and daily reports with high accuracy.
• Supported administrative tasks, including maintaining member records and coordinating with internal departments.

Associate in Arts (A.A.) - Business Administration - Prince George's Community College (2026-09)