Regina Brown

Detail-oriented administrative assistant with over 15+ years of experience managing office tasks and supporting executives' teams, skilled in scheduling, data entry and communication.

Payroll Processor/Help Desk - Morgan State University - Baltimore, MD

(2024-08)

• Resolving payroll discrepancies and answering any employee payroll queries
• Maintaining all payroll operations according to company policies and procedures
• Maintaining payroll information by collating, calculating and entering data
• Pay is run twice a week for regular and contractual employees.

Payroll Processor - Whiting Turner Company - Baltimore, MD

(2019-02 - 2004-03)

• Processed bi-weekly payroll for a large group of over 4500 employees along with summer interns.
• Provided support to the team with taxes and inquiries, work location and travel expenses.
• Maintain Unemployment process and files. Also assisted with VOE (Verification of Employment).
• Coordinate with timekeepers state wide.
• Assisted with processing housing allowance, meals and incidentals.

Receptionists/Administrative Assistant - Maryland Kidney Stone Center - Baltimore, MD

(1995-08 - 2009-10)

• Provided exceptional front desk support and customer service in a fast pace office out patience environment.
• Managed scheduling, appointments and Drs credential for the medical team to ensuring efficient use of time and space.
• Checking patience in and preparing them for surgery, as well as verifying and collecting insurance information.
• Follow up on all referrals and processing of payments.
• Handles all interactions with the highest-level professionalism, accommodating special requests to patients who are unease.
• Updating family members on the procedures answer any questions they may have.
• Answer phone inquiries.

Accounting - Brooklyn College (1978-09 - 1980-05)

Secretarial Studies - Manhattan Business School (1981-01 - 1982-01)