Rhyan Basco
Virtual Assistant | Homecare Scheduler | Customer Service Representative
Talent
GlendoraMember since October 12, 2026
Customer service
·
Hire this person
Send a job offer directly to this candidate
Customer service
About
Scheduling caregivers for client visits Answering phone calls, inbound and outbound Update caregivers and clients demographics
Experience
HOMECARE SCHEDULER - VIRTUAL ASSISTANT - Americare Pinellas - Olivia Pros.
(2024-08)
- Scheduling caregivers for client visits
- Answering phone calls, inbound and outbound
- Update caregivers and clients demographics
- Matching caregiver based on the client’s care plan
- Clock in - Clock out
CUSTOMER SERVICE REPRESENTATIVE II - Teletech
(2022-09 - 2024-02)
- Answering phone calls
- Appointment scheduling for Doctor’s visit and transportation
- Verifying insurance benefits and eligibility
- Authorization and appeals for Medical and Prescription refill
- Demographics information update
- Medical and prescription billing
RESULTS ASSOCIATES - CSR - ResultsCX
(2021-10 - 2022-09)
- Insurance policy coverage verification
- Answering phone calls
- Sending requested plan material
- Appointment scheduling
- Medical billing
- Processed complaints or grievance
Education
Bachelor of Science - Industrial Education - CAMARINES NORTE STATE COLLEGE (2014-06 - 2018-04)
Skills
Virtual AssistantHomecare SchedulerCustomer Service Representative
