District Manager - Rent-A-Wheel - South Florida Market, FL
(2024-01)
Overseeing five stores within the South Florida region throughout Palm Beach, Broward, and Miami-Dade Counties to maximize profitability by setting sales targets and strategizing on business development.
- Develop and implement business strategies to increase sales and performance, expand store traffic, and optimize business opportunities and profitability
- Analyze and predict sales and financial data
- Manage profit and loss
- Train, motivate, mentor, and provide feedback to store managers and sales staff to garner results
- Conduct weekly operational audits and store check-ins to ensure stores are operationally sound and on process to meet sales objectives
- Ensure standards for quality, customer service, and health and safety are met
Founder/Owner - R&R Consulting Services LLC - Lake Worth, FL
(2022-01)
Providing expert consulting services for various industries, specializing in home improvement, consumer electronics, and big-box retail sectors.
- Assess and analyze various aspects of business, including forecasting, market trends, and risks and opportunities
- Connect with clients to provide expertise needed to move their businesses forward and navigate future success
- Provide industry insights for the world's top business professionals
- Work with various top firms globally, including Pleasant Lake Partners LLC, PR; Third Bridge, UK; Dialectica, UK, & Guidepoint, NY
- Organize and execute assigned business projects on behalf of clients, including surveys, reports, etc.
- Analyze and interpret data to unearth weaknesses and problems and derive causes
- Formulate recommendations and solutions based on client wishes, capabilities, and limitations
- Form concise reports
- Present findings and suggestions to clients with ample justification and practical advice, including detailed business plans
Store Manager - Floor and Décor Holdings, Inc. - Fairfield, CT
(2020-01 - 2022-01)
- Supervised senior leaders, ensuring readiness to steer the store toward budget goals and sustain an exceptional customer satisfaction score of over 90
- Facilitated promotion of around 50 external hires and guided internal staff into managerial roles, nurturing a dynamic and diverse management team
- Established consistent success by surpassing annual SER audits, showcasing commitment to operational excellence and compliance within the store
- Focused on continuous improvement, implementing training programs that elevated employee engagement scores to an impressive 85, positioning the store as the regional leader in team satisfaction
Store Manager - Walmart Stores - Flemington, NJ
(2019-01 - 2020-01)
- Managed diverse team of over 200 employees, overseeing daily operations and fostering a positive work environment
- Collaborated with various departments and HR to handle recruitment, performance evaluations, and team development initiatives
- Maintained meticulous focus on store presentation, certifying a visually appealing and customer-friendly environment
- Enforced strict adherence to safety and security standards, prioritizing the well-being of both customers and staff
- Balanced $80MM annual budget, making strategic decisions to optimize financial performance and drive profitability
Store Manager - Lowes Home Improvement Co. - NJ
(2016-01 - 2019-01)
- Led three New Jersey locations, initiating the Hillsborough team on a new operational model, showcasing adaptability and strategic leadership
- Orchestrated a diverse team of 135 line-level employees and five assistant managers, managing a substantial $39MM annual budget, focusing on efficiency, cost controls, sales, and growth in Pro business accounts
- Completed rigorous 12-month Store Manager Training Program in North Bergen, NJ, demonstrating commitment to professional development and learning
- Achieved revenue targets and positive store comparable sales while mitigating shrink/inventory risks in high-theft stores, representing problem-solving skills honed during management training at UNC in Chapel Hill, NC
Store Manager - Floor & Décor - Fairfield, CT
(2020-01 - 2022-01)
Transformed store cultures at Floor & Décor, yielding increased profits through tailored strategies.
General Manager - Best Buy Co. - NJ / FL
(2000-01 - 2016-01)
Administered operations for 2 New Jersey and 4 Florida stores over a 14-year period in various management roles.
- Directed high-performing teams through recruitment, training, coaching, and monitoring, supervising five store managers, 12 supervisors, and 150 line-level employees to optimize performance and deliver constructive feedback for continuous improvement
- Exceeded revenue goals, consistently achieving year-over-year net operating profit and positive comparable sales in stores with a $106 million budget
- Elevated profits by hosting impactful events featuring TV personalities, professional singers/artists, and sports organizations like NASCAR and WWE
- Pioneered advertising and marketing collaborations with leading local businesses for strategic opportunities
- Established partnerships with industry giants such as Comcast, DIRECTV, Blackberry, AT&T, Verizon, CNN, Cartoon Network, various TV stations, local radio stations, and numerous other vendors to enhance business synergies and broaden reach
Store Manager - Best Buy Co. - Plantation, FL
(2000-09 - 2016-03)
- Recruited, trained and supervised new employees
- Developed strategies to maximize sales and profitability
- Conducted daily store operations, including opening and closing procedures and cash handling
- Ensured compliance with safety regulations and company policies
- Prepared monthly reports on sales figures, expenses, profits
- Maintained accurate records of employee performance reviews
- Created weekly work schedules for store personnel
- Assessed operational efficiency of the store's departments
- Reviewed customer feedback to make operational improvements and promote satisfaction
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
Assistant Manager, Supervisor, Sales Associate - The Home Depot - South Plainfield, NJ
